AutoZone Auto Parts 523 South Andover Road, Andover, KS 67002

"Wonderful experience. Went in to get check engine light diagnostic. Had a fuse issue that was hindering my car diagnostic from happening. Jennifer (store manager) and Haeli stayed 15 minutes past close until we had the situation sorted out, my car’s problem identified, and the parts purchased to fix it. Wonderful experience with wonderful people. Thanks!"

"I have been having trouble with my check engine light coming on and I went and had the guy run codes for the 4th time to see what was wrong this time and he told me it was the mass air flow sensor again and I just replaced this sensor. I asked if he had any suggestions or ideas and he gave me the name of a guy that does mechanic work pretty cheap. I was able to take my car to this man and he finally was able to tell me it wasn't sensors it was a problem with the wiring. Thank you so much young man that works at this Andover location!"

"2 days before Thanksgiving my battery died but I managed to get the car to start. I drove to AutoZone in Andover where I had bought my last battery. My old battery had lasted almost 4 years. I bought a new one and the manager there was awesome, Jennifer I believe was her name. She installed a new battery and some new wipers that I also bought. She was so helpful, friendly and the service was awesome. I highly recommend Auto Zone, Dianne"

"I think it’s just a shame that people who work at auto parts stores cannot help customers without their computer. Some of this stuff isn’t that difficult, like my need for a bulb for my taillight. Since I avoid auto parts stores for the most part, I was not aware that there is a book near the bulbs that could have helped me. So I went to the counter and with nobody else in the store, waited for the employee to ask how he could help me. I asked him if he knew what bulb I needed for my taillight, to which he grimaced, then asked for some information. We exchanged q&a and when he asked me for my vin I gave up. I pulled out my phone and found what I was looking for on Google in a couple of seconds. I walked over to the bulb area, found the one I needed, then took it back to this guy who took a long time to close the sale. If there had been self checkout I would have been done in half the time. A good auto parts store trains the employees, and the employees have more desire, and I really do expect the parts guy to know off the top of his head what bulb fits a 2017 Chevy (you pick the model) because chances are that Chevy uses the same bulb on every vehicle covering a decade or more."

"Top notch customer service. Jennifer helped me out in a big way today, and I can’t say enough good things about her. The caliber of people you employ makes a huge difference, and she helps set Autozone apart from the competition. Thank you!"