Sally Beauty

"The employee working was so helpful and kind in trying to help me find what I needed!"

"Always a bit disorganized but the staff are always friendly and helpful."

"I feel so horrible! I forgot the sweet lady’s name I interacted with about a month ago. I came in because I missed my professional hair appointment to getting my black box hair dye out and back to my natural red. We came to Sally’s as an alternative and to try to bleach my hair for the first time… as crazy as that sounds! The gal who helped us, went through the store gathering all the products we needed. She even went to the extent of writing down a paper of notes with the instructions we needed. We’ll! After six 40 minute bleaching sessions and the conditioning treatments, and blow drys, etc, my hair looks like it’s natural beautiful strawberry blonde (and it’s still alive!!!) You hit the colors so spot on, and I really really appreciate you! I’m so sorry I forgot your name!!"

"If you didn't have to deal with some of the employee's this place would be perfectly fine! A blonde lady asked me if I needed any help and she directed to me where the product I wanted was, it was unfortunately out and she found me a dye that was similar and I honestly loved the way it turned out. But she started giving me attitude when I said I wasn't going to need as much as she was telling me which I was right. I simply didn't want to buy more than needed especially not an extra two boxes. I carried on and continued to shop and wondered the store. As I'm finding my last items she's following me around the store and watching me, as if I was doing something wrong, it was the weirdest thing. But I grabbed my remaining items and went to her to check out cause the other lady was busy. During the check out process she was not nice at all and wouldn't look at me and when she did she just looked enraged. I tried to tell her thank you and to have a nice day, but I got no response. Maybe she was just having a bad day because the reviews on here are majority good!"

"I have never had such an awful experience in my life! The young girls that work there are an absolute mess, with the worst attitudes you will ever encounter. I made a return at this store and it took an hour and 20 min, Jessica the girl who was trying to take care of my transaction was awful. As soon as she decided she didn’t want to deal with my return, she was snappy absolutely rude, and ignorant. My initial purchase was 54 dollars, my two returns were 11 dollars... because the store in eagle gave me an additional discount that they “were not supposed to”(Jessica informed me ) she wasn’t going to honor it and I came out owing $69 dollars.... At this point it’s been an hour and 20min and my 2 month old was started to get upset which made Jessica roll her eyes even more. At this point I am upset something I can do in my sleep... BASIC MATH that is, has turned into an emotional rollercoaster with this girl. I tried to get the other employee involved who looked extremely hung over from the night before... hoping she wasn’t like the tin man(Jessica) also became agitated because she didn’t want to help me. I raised my voice to show that I was frustrated, and I kid you not... this girl called her boyfriend mall cop... because I raised my voice after an hour and 20 min of standing there fighting why 54-11 doesn’t equal 69 people!!!! The manager was absolutely worthless and had the same attitude, leaving those two girls to fight for them selves. The manager should be fired for letting those two girls run her store, they need a manager on site! Moral to the story don’t return anything to this Sally’s and if you do call corporate they had my issue resolved in 15 min!!!!! Also I looked back on my receipt to see what my Sally’s card number is to register it, and wonderful Jessica completely changed my phone number on my account... the tin man strikes again! Stay away people!!!!"