Terra Bache - State Farm Insurance Agent 509 Fifth Avenue, Sandpoint, ID 83864

"Best customer service EVER and so nice and fun. Fun... that's not usually a word that goes hand in hand with insurance shopping but Denise is amazing & fun. It was quick, easy and the least expensive I found with better coverage!!! Thank you Denise!"

"Great agency. I've been with them for years and they are always diligent and professional, as well as anticipating my insurance needs to make sure I have the right coverage for the lowest cost. Rebecca initiated and performed a review of all my policies and found ways to upgrade coverages while saving me money! Outstanding service."

"My experience with this office has been sensational. They have some incredible employees including the lovely Victoria Linscott. Their agent Denise Koberstein has taken the absolute best care of me as well. Denise has personally gone above and beyond to make sure their coverage has produced the highest safety and quality care. I have never been under the care of an agent that has ever took my policy so personally. Phenomenal!"

"I have used State Farm for the last two years and I have 5 different policies so when I needed a new business policy they were my first call. My TN agent referred me because of the rating. It started great and I felt like we connected, but unfortunately, I have not heard from Denise A Koberstein since that was 5 days ago. I didn’t receive a quote, a returned phone call, or a returned email. The office staff was great and returned my call very pleasantly. Unfortunately, I had to sign with a different company I couldn’t wait any longer. I hate to even write a negative review but in Denise’s only email, she asked me to leave a review so I thought I would be honest in my experience. I own two businesses in the service industry so I know how important customer service is. In my 20 years of experience communication goes a long way in customer service. I love State Farm and will continue to use them in TN but unfortunately, I will have a different carrier for my ID business."

"Everyone in this office has always been helpful and courteous. Victoria is always so pleasant when she answers the phone and so very helpful in taking care of my needs or connecting me with whomever I need to finish my request. My recent claim for damage to my vehicle was handled by State Farm extremely well and simplified my experience."