Hernandez Towing and Auto Repair

"CODY FERRIER! the only thief here is you this is not even your vehicle, your sister called us crying saying she had no idea you had taken her vehicle and abandoned the vehicle on the freeway! The vehicle was towed per Idaho State Police order due to it being a hazard to other motorists...SO NO YOU DON'T GET TO CHOOSE A TIME FRAME IF ISP FEELS IT NEEDS TO BE TOWED IMMEDIATELY IT WILL GET TOWED IMMEDIATELY! You are not my customer nor do I have to deal with your disrespect this is not your vehicle. Our community knows the type of people we are and we certainly are not thieves!!"

"Thieves nothing more...car broke down a few miles before town and was completely off the road...(had pictures for proof). Isp tagged it with a 24 hour notice and these Thieves came and towed it after 6 hours just so they could get some money for it then lied on their paperwork and said it was there for 2 days. I have never known a more crooked company...be careful of these guys sometimes they won't even admit to having your vehicle till they have had it for several days so they can charge you for it"

"This review is coming much after I had to deal with this company. I would have left it sooner, but due to the traumatic experience I went through I am just now getting to it (I just came across the card I still had in my wallet from the sherif so I knew where my car was towed) I was moving across state and got into a car accident that should have left me dead, but it luckily it did not. A couple days later whemy mom and best friend took me to get my things out of my car we had a hard time finding the tow shop. We aren’t from the area and maps was taking us to the wrong location. My mom and my friend contacted the business for directions, but he was of no help and simply stated we weren’t in the right place. When we finally got there he continued to be cold and rude to us. I told him that I had just experienced a near death situation and if he could find compassion in his heart for us in his heart it would be appreciated. He then kicked me out of his store and would not let me help my mom (who has weight restrictions due to back and neck issues) or my friend get my things out of my car. He said if I did help them he would call the cops. This man has no light in his eyes, no kindness or compassion, and I truly believe he hates women. I will never forget how awful of a person he is. Despite this, I do hope he gets well and grows a heart and that people are kind to him in his times of need."

"Posting this review a week after my rear tires blew out on 84E heading to Denver from Boise, ID. Fortunately, no one was injured! My truck spun out and the trailer tipped over in the median. This was zero fun at 6am with clear roads and sunny skies as my dog (in my truck) and trailer full of personal belongings had to wait for assistance from the Sheriff, Ambulance, and Tow company. I’d like to thank and recognize Hernández towing for providing excellent service during such a destructive and traumatic event. Edgar and team carefully towed my vehicle and trailer keeping in mind my personal belongings in both vehicles could be damaged further in the process. At the tow place, his staff assisted me further with getting assets off my vehicles, provided me and my dog water bottles, and helped me find a Uhaul company so I could transport my belongings. I’ve never seen a tow company take so much care pulling an already damaged vehicle into their tow trucks. Furthermore, at the tow shop they expertly used a forklift to stand my trailer up slowly and carefully to mitigate any additional damages that could be cause inside (vs simply flipping it over). Thanks again Hernández towing and hope this review helps a few folks out!"

"Best towing company in Elmore County!! I can’t tell you how hard working, family oriented and all around phenomenal service they provide! They’re always on time and working all hours of the day/night. Very professional business with excellent customer service! I recommend Hernandez Towing 100%!! Fast easy and reliable!! (This was also on a Sunday)."