Lovely Nails Downtown 105 East Front Street, Boise, ID 83702

"I had a manicure and pedicure by 2 different technicians on Saturday Nov 4 in preparation for my mexican vacation. Less than a week later the polish was chipping off the manicure! $35! Seriously? The pedicure is fine, but the manicure is a disaster. Adding 2 more photos after two more days. Nail polish almost completely gone! Same polish as the pedicure which is fine. The manicure tech did something wrong and I should be compensated. Follow up: I dropped by the salon after my vacation and Victoria took care of me and gave me a free manicure. Not sure what went wrong with the first one, but nice to that they provided good customer service."

"Mae is incredible!! Not only did she perfectly reshape my grown out nails (no small feat), but she also took the time to paint them with no mistakes. She is diligent and kind. Ask for Mae, and you won’t be disappointed!!"

"I have Keona do my nails and she always does a beautiful job. The shape is always nice and her artwork is always beautiful. She definitely cares if you like your nails. I love the fun girly atmosphere and all the girls that I've had the pleasure of chatting with are very sweet."

"Torrie is the best! So up beat and personal! She does quality work and I have now started bringing in my family because the vibe is so amazing! Sam is also amazing she has done my nails in the past as well. You won’t find a nicer bunch of young ladies who go the extra mile!"

"Our gel manicure included the following: -Cuticles drilled off -gel polish burning our nail beds while curing -nails filed -dirty nail dust covered hands The manicure did NOT include: -hand soak/cleanse -clean hands once nails were completed -cuticle trimming -sanitary tools or stations -hand/forearm massage -adequate ventilation -professional service If you want clean, safe, relaxing, or professional service do not come here to get your nails done. My gel manicure cost $45 which is relatively inexpensive compared to other shops however that service was less than the bare minimum required and the cleanliness in this place was alarming. Our nail techs we very unprofessional and were disclosing inappropriate information about their side jobs and in the middle of our appointment got up with their hands covered in our nail dust to eat some cookies brought by one of their moms. My friend and I sat there while they ate and chit chatted. Once my nails were "finished" i was left covered in my own nail dust and had to wipe them off on my own pants. One of the nail techs mentioned that they had to get rid of the brushes used to dust off hands because they did not have a way to sanitize them so we had to clean our own hands off. Totally unacceptable. I hope that this review is alarming to the owner and the State Board so that things are changed and improved. I would not want anyone else going in there to receive the same service and potentially getting an infection."