Diesel Connection

"Unfortunately I have to edit my review . 10 months ago I started bringing my diesel to Tom the owner period Tom is a good man and has a good heart. His shop has maybe gotten too busy and maybe hired too many new people. slowly every time I have taken my truck there it takes two to three times taking it to the shop to get the very thing that I took it there to get done the first time completed. I held my tongue several times because Tom is such a good guy. The man he has working at the front desk currently pretty much just tells you whatever you want to hear and changes that story according to whatever sounds good in the moment. Very dissatisfied. Parts were put on that did not function properly we're not able to fix removed said parts without my consent. Refunded my money for those parts which is showing of Tom's character. Told me they would get back to me on finding the correct parts period after 2 weeks I called and was told by Tom that they have decided that no parts will fit my truck or work on my truck period and that they've decided they don't want to work on my truck anymore. So I'm changing my rating from five stars to if I could zero."

"CONSUMERS BE AWARE!!! Approximately 3 years ago my husband and I have taken our 2000 Dodge Ram to Tom (owner/mechanic) at Diesel Connection. During this time this is what work was completed. Brakes-power steering-oil changes- transmission. Unfortunately we did not see the pattern of poor workmanship prior to the transmission. We have found ourselves returning for all work that has been completed on this vehicle, even simple as brakes. After spending approximately 8-9 thousand dollars for the transmission, we have had nothing but problems since we had it rebuilt 9 months ago! We have continually take it back for issues and on October 1, 2020, Tom has refused to take any responsibility of work on the transmission and has refused to complete any repairs. I DO NOT RECOMMEND YOU TAKE ANY VEHICLE HERE. DO NOT TRUST DIESEL CONNECTION. THEY WILL NOT HONOR THEIR OWN WARRANTY. I would rate at NO STARS but the system will not allow!"

"I drove over from Western Washington and had Tom at Diesel Connection install a stage 3 transmission built by Dynamic transmission and new Banks exhaust for me on my 2nd Generation Dodge Ram 2500. He did the Transmission swap and exhaust install in one day. Even after running into broken bolts on the turbo, he was able to get the job done on time and at a very reasonable cost. If I ever need someone other than myself to work on my truck, I will be making the trip back over the mountans to see Tom."

"Tom and his team at Diesel Connection did a great job getting our roofing truck back to work!! They got to it quickly, advised me of immediate work, and now we can save up for our next repairs as they explained what may be needed in coming months. I highly recommend Diesel Connection in Post Falls for their excellent communication, attention and specialty work."

"Tom is a great guy and top notch mechanic!! I've always been impressed with his work. He goes above and beyond and is more than fair with his customers. He treats me like family every time I walk in. He tries to educate his customers and help them make the best decision for their vehicle. There's a reason this guy is always busy! Only place in town to take your diesel work !"