D&B Supply Boise Eastgate

"Come here to get miscellaneous things and we decided to buy our first chickens the other day. The manager helping us was wonderful and really knowledgeable. He happily educated us and made for a wonderful buying experience. Will return to this store for what I need as much as I can based off my experience with him and the other staff over the past day."

"I usually like this place, but I have to leave a review of an old situation. This was last year in the beginning of the cold days. I got home from a trip and it was fairly late and my hot tub had been off for an amount of time. It was going to drop in the single digits the night I got back. I checked the temp of the hot tub and it was 40. I needed a livestock water heating element to keep my hot tub from freezing out overnight and d and b by my house was closing in 2 minutes. I called and told them the situation and that I lived down the street maybe 5-6 minutes away on boise and Broadway , as I was in my car headed there, and the associate told me there was nothing they could do. I talked to the manager, and he said the same thing. Needless to say, I had to race to kuna on icy roads to the tractor supply store to get a trough heater to save my hot tub from damage. 1st world problems, but terrible customer service. I work in retail, and I couldn't imagine turning someone in a desperate situation down, for a couple minutes of my time. Cost me at least 1.5 hrs with icy roads. I’ll shop the other stores."

"The worst customer service ever. Ask about a treager grill at the checkout counter. Talk with a Young man. Pretty much just blew us off. Don't recommend. Going there."

"A nice store near the house. Has everything I need if I need to grab some stuff for fishing. Good place to look for gifts and stocking stuffer as well."

"First time going into the store and they do have a lot of products in there that I use and I buy on a regular basis. I put $1000 worth of products on the countertop by the cash register and the clerk tells me I cannot have the hangers I’m not sure why a company would have that policy I did talk to the manager on duty and he didn’t want to give the hangers up either but he gave in and said I’ll be happy to do it. I’m glad he saw things my way because I like to store and like I said, I buy a lot of products from stores like this. So I will come back and shop here again in the near future. Brick and mortar stores are still living in a world where they don’t want to cater to customers. Unfortunately, online shopping will put them all out of business at some point.. If you can’t give excellent customer service, and your clerks are all too willing to just tell you no."