Smashburger

"Double bacon smash burger was great, as well as the Brussels sprouts! There were a few groups eating in, and my order came in about 10 minutes. The only feedback I'd have is the overall cleanliness, the tables weren't very clean and the many reviews about the greasy slippery floor are unfortunately accurate. Get some degreaser and scrub that floor!"

"I will not be returning to Smashburger. The restaurant was covered in dust, grease, drink splatter, fingerprints, crumbs, and just plain grime. You could barely walk due to the floor being so greasy. The soda dispenser stuck when you tried to pour a drink. It's obvious the tabs aren't being soaked every night. The place in general needs a serious scrub down and deep clean. I was scared the food was being prepared in an equally unsanitary condition. I emailed the company in regards to the store conditions, before having to give a 1 star review, and no response. I guess they stopped caring about their stores or customers. Seriously disappointed. Used to love their burgers. Can any business afford to run this way when people are struggling and eating out is a luxury?"

"My visit was on 02/18/2024. When I entered, I was surprised to see that the restaurant was empty. Initially not a good sign. The service was fine. I ordered a Double BBQ bacon cheeseburger, sweet potato fries and a drink; All a-la-carte. The burger was cooked to order, it was hot and fresh. The burger was seasoned, however more BBQ sauce could have been used. Sweet potato fries were great, more fast-food restaurants should add sweet potato fries to their menus. The total was $18.52, not cheap."

"Ordered the original double smash burger, which tasted phenomenal. Hot & fresh meat with all veggies! The bun was ok. But the fries and the soda were just not worth paying a la carte for the price point. Fries were cold & they were thin. they need be thick cut style. For the price point, the soda and fries need to be added in a meal in my opinion. But with this a day in age of inflation, we get it. I would just order the burger (double to fill you up) and try without the fries and soda next time if it’s in your budget. Make sure the fries are hot and fresh though to be worth it. Customer service was excellent!"

"Shake: Smashburger charges $7 ($4 if ‘upgrading’ with a combo) for a ‘watery thin’ shake that doesn’t have any Reese’s AND they only fill the cup maybe 80% full when served to you (such a rip-off). Quality and Quantity are poor, so don’t waste your money there. Food: My first batch of fries were cold, so I asked for a new batch to be made. The second batch was so greasy they made me sick shortly after leaving the restaurant. I didn’t even bother finishing them and ended up throwing most of the food away because it was so poorly made and just disgusting. The burger was okay. Bun was cold and my burger patty was just a lump of meat, so I don’t understand why they refer to themselves as a business with ‘smashed burgers’ when I was served a regular (highly overpriced) cheeseburger. Service: Their service is incredibly slow, so plan on at least 25-30 minutes to get your food too (minimum). The staff is nice, but a little annoyed when you bring quality to their attention. Maybe it was her annoyance at the employees cooking, but it was super awkward for me as the customer. Overall we paid $25 for just a small amount of food and it was gross!"