Garbonzo's Pizza

"Employees and customer service are a joke, and food is subpar to say the best. Called to place an order for my first time ever at this new-to-us pizza place. I was told that they no longer accept phone orders without prepayment because of people calling in orders and not showing up. Normally this would not be a problem, however I wanted to pay cash and I was told I needed to come in person to the restaurant to place my order and pay for it before they would start making it. Being the very understanding person that I am, I drove down in person and placed my order and paid for it, and was told it was going to be 35-45 minutes. Instead of waiting at the restaurant, I told them I was going to run an errand and return to pick up our food. About 10 minutes after I left, I realized I forgot to add something to my order. I called the restaurant to see if I could add something else on and they said I could, but only if I drove back to the restaurant and paid for the item I was adding first. I explained that I was the woman that was just there in person who had paid for the large order in cash, and that I was most certainly coming back for the food I already paid for. I asked if they could make an exception this time and let me pay when I come back given the conversation we just had at the restaurant, and that I was in the middle of my errand I was running before returning for our food. Their answer was no. They said all food must be paid for before it is made, no exceptions. I called another pizza place to order what we forgot to add, and headed to the other place after picking up the food I paid for at Garbonzo's. The food from Garbonzos was garbage compared to the food we ordered at the other place. This leads to me to believe this is the reason Garbonzos makes customers prepay, because once you taste the food you'll want to take your money somewhere else. They also continue sending customers unwarranted and unwanted solicitations after being asked not to. DEFINITELY DO NOT RECOMMEND, all around the board!"

"I bought a LARGE PEPPERONI and a MEDIUM CHEESE pizza. I wanted to try it for the first time because my wife was raving about it. After trying it, I came to terms with the fact that it’s THE WORST PIZZA I have ever eaten because the CHEESE WAS HORRIBLE on both PIZZAS. My kids didn’t even want to eat it. They ate the CRUST and we ended up THROWING IT AWAY. WHAT A WASTE OF MONEY SMH. Afterwards, my wife said the one in CALDWELL is much better because they put a lot of cheese with taste on the PIZZA."

"Meh. Not the best pizza in Boise but a good quick option if you don't wanna cook. Don't expect the staff to have your order ready fast, forget about the salad and don't waste your $ on monkey bread. Don't eat in unless you have to."

"Stopped in while in the area for a tournament. Seriously sooooo delicious. Price was amazing and buffet includes everything! Everything is hot and fresh. Overheard it’s under new ownership, so I’m glad we stopped in before reading previous reviews."

"Arrived at 5:30 and there were only 2 other families currently eating when we arrived. Waited over an hour for our food, finally went up and asked about an eta for when it would be ready and it had been sitting on the counter without anyone telling us. Ended up taking it home since it was now 6:30 and all the employees were in the lobby chatting instead of helping us. Food was good but service was lacking."