Burger King 223 Thain Road, Lewiston, ID 83501

"I have been this place twice through the Drive- through. Both times I have ordered onion rings instead of fries, both times they have given me fries bacause they are too damn lazy to put the onion rings on (wish used to be their staple). No more. Done supporting this place! I want my money back. My soul reason for going was to get the rings."

"My experience with Lewiston Burger King today. Placed an online order and went in to pick up order 20 minutes later. Contact with Scott. One of the managers, gave my name and he punched out a receipt and kind of threw it on the counter and said that they will get on starting the order. I looked a little confused and he noticed and I asked why they are just starting the order when I placed it 20 minutes earlier. With attitude, Scott told me that I did not confirm the order. I told Scott that I did not place the order any different than I had previous orders and asked if he could explain what confirming the order means. Again with attitude he said that I just did not confirm the order. I told and showed him my phone where it said thanks for your order, we are starting to cook your order your way. Again I asked if he could explain to me what confirming order means. All he told me was that I could call corporate or Google it. Scott on his way back to hide in his office stated loudly, that I could get the hell out of his restaurant. Hiding in his office was probably the best thing that Scott could have done at this point. I want to shout out to Erica, who stepped in and answered the questions that I had and to stop the confusion. She was very polite and understanding which helped end this experience on a good note. To the owner of the Lewiston Burger King. I hope that you read this review and asked your managers questions about what happened today. I am not one to spend my time writing reviews, but being from customer service background and that this information might not get back to the owner of this restaurant, this review needed to happen. In my opinion, a personality like Scott's should be far away as possible, from dealing with the public. Scott was the first contact at this restaurant and his serviceability going from 100 to 0 in a second has put a unpleasant memorable experience for me. Erica was the last contact at this restaurant who pleasantly turn the experience around. She should be commended greatly. Although I still will remember the experience she was the saving grace for me coming back to this restaurant."

"They locked the doors at 6:30 pm and wouldn't let people come in because they didn't want people coming inside. They only let me in for DoorDash but actively told other people to leave. I am not joking that is quite literally what they said."

"Good food. Fast service. You can get something for your tummy for only 2 or 3 dollars. I like the kids meal with cheeseburger, fries, soda and cookie for only $2.99. The place is always clean. There are entertaining "funniest videos" on the tvs. Love it!"