Chappell Auto 405 East Main Street, Palouse, WA 99161

"Charlie and team did an amazing job at getting my alternator replaced. I was expecting the car to be in the shop for at least a day or two, but it was towed in and had the part replaced by 4:30. Charlie was also able to save me quite a bit of money by calling the part manufacturer and inquiring about the warranty. Thank you Charlie and Chappell Auto!"

"We are on an extended camping trip and traveling in the Palouse. Our engine light came on so we called around and this shop was recommended for diesel trucks. The owner diagnosed the problem as exhaust related and after getting rid of built up exhaust, we were on our way. Highly recommended. Btw, Palouse is a very friendly town and has some nice architecture and ornamental features."

"Charlie really helped us out. Got the car in quickly and got it fixed right. Thank you!"

"I am super happy Charlie bought this repair shop! So nice to have such a high quality repair shop in town! Great place to bring your vehicle for any repair! And they do tires and will lube your truck without making sit in their lobby all day! Smart, honest, straight shooting, hard working mechanics who won't rip you off! This is the only place I am taking my vehicles from now on! Palouse is fortunate to have them!"

"They put a dent in my hood because they left a tool on top of my passenger side suspension bracket and then shut my hood will not take responsibility for it Mechanic Bobby said it didn’t matter it was small and car was old it’s a 88 celica convertible with 196000 miles Did not put fender protectors on left greasy handprints all over my car and"