Thomas Hammer Coffee Roaster 3173 South Grand Boulevard, Spokane, WA 99203

"❗️Do NOT support and do NOT apply ❗️ TH corporate office cycles through new general managers for this store every couple of months, putting all the baristas in an impossible position and making the quality of your food and drinks go out the window. Lots of expiration dates get left behind so food isn’t fresh or being used in the right order and there have been a lot of raw meat incidents in the soup of the day. The managers they bring in specifically do NOT have coffee experience, which doesn’t make a ton of sense. All of this is currently being processed by L&I. This winter, four different employees all tested positive for Covid and then had to come to work anyways because we were so short staffed. Do NOTTTT apply if you are younger than 20, younger/more vulnerable people are targeted for management positions so that any problems can be blamed on them. They will slowly torture high quality, long term employees to force them to quit instead of firing them in the first place. When targeted employees reached out for help they were told that there is no HR. The owners have gone unchecked for a long time and it’s a shame. There is good potential for this business but horrifying execution."

"I went here on my lunch break today for the first time ever. I went through the drive thru, and unfortunately was greeted with a not so pleasant voice on the other end. I wasn't prepared with my order as it was my first time. The worker was very impatient with me while choosing a drink and sandwich. No one else was in line behind me-so maybe the rush wasn't as warranted as she felt? The drink unfortunately was not drinkable. Very burnt and sour tasting, and the sandwich was medicore at best. Came prewrapped out of a box sitting out by the drive thru window. It would be nice to refrigerate a roast beef and cheddar sandwich? Not trying to be picky, but for almost $15 for a 12 Oz drink and sandwich I would expect a little more."

"Great place to have coffee and a snack. More seating by a long ways over any Starbucks. Food is exceptional but a little on the high side. Coffee is about same as Starbucks. If you dine in you get a proper china mug, not a paper one. All staff very friendly and don't rush you. Need more parking. Very little. Typically end up on a side street a block or so away."

"One of my favorite coffee shops in Spokane. Reasonably priced but good coffee. Some good food options, including some gluten free options like their chicken enchilada plate. Gets quite busy so early mornings are best."

"My bride and I stopped here after dinner one evening to order some coffee and a dessert while waiting for a concert. The tables were a little messy but we found a reasonable one we could clean up ourselves. The food arrived in short order, but the coffee never did. After we finished our dessert and sat for a bit, we went to the counter to check in the coffee, and it was never prepared. They made us two cups to go that were luke warm at best. We were offered an apology and also given two, one dollar off coupons for our next visit, but those have no value unless we return. There was no offer to refund our money and they were happy to keep the tip. Overall it was a very disappointing experience. My tip for the rest of you is to find another coffee stand. To end on a positive...it's a nice facility!"