Ben Franklin Plumbing 712 Southwest 6th Street, Lee's Summit, MO 64081

"We had a great experience with both Brian and Tyler. Brian initially came to clear some drains and when he realized more work needed to be done, Tyler came to take a look. Tyler was very friendly and informative, updating throughout the process. He did an excellent job and I would definitely recommend Benjamin Franklin Plumbing."

"Hands down the best plumbing company by far. They were extremely helpful and super knowledgeable. They came right out, fixed my issue. I was worried too because we already had someone out who attempted to fix it and was unsuccessful. Benjamin Franklin plumbing got us taken care of no problem. Mason was our tech and he was amazing. He walked me through everything and answered all the questions I had. He was very helpful and super patient. I highly recommend and honestly if I could give them more than five stars I would!"

"Brian delivered such an amazing customer experience. He was not just polite and professional, but he was very knowledgeable and took his time to answer all of my questions at every step of the process. He went the extra mile at troubleshooting our issue and made sure he could do his best at laying out the different options that we had. He also worked in a very safe manner using protective equipment and following safety procedures at all times. He represented Benjamin Franklin very well and made me feel appreciated as a customer. This is the reason I stick to this company when it comes to my plumbing needs. Thank you!"

"Rob was called to do a Camara view. Very wonderful person. The snake could not clean out pipe so Rob came over and used the camera and explained what the issue was and that needed to be done. Very professional and very pleasant. Really appreciate his help. So grateful for this company and their hard working employees. Very knowledgeable and highly recommend them. Just glad to know that a jet washer is all I need them to do instead of tearing up my floor."

"Mason ensured Randall and Jonathan knew what pipes needed to be completely replaced and Randall and Jonathan did an incredible amount of hard work and they did a tremendous job! The quality of work and craftsmanship performed could not have been better. My husband and I found both Randall and Jonathan to be very professional, knowledgeable, and easy to communicate with about the complexity of our complex plumbing issue. I am so amazed at how clean the basement floor is after such an incredibly dirty job of busting up concrete, digging out all of the dirt, removing the old corroded pipes and replacing with new pipes. The brand new concrete looks perfect! We thoroughly enjoyed meeting Randall and Jonathan and appreciate everything they did for us! We also appreciated the responsiveness of Benjamin Franklin Plumbing’s scheduling team, as Heather called two days before the scheduled date and offered to send Randall and Jonathan a day early with Mason’s guidance, since Mason previously worked in our basement, replaced a different pipe when our kitchen issue occurred and he diagnosed and recommended the job in which Randall and Jonathan completed today. We highly recommend Benjamin Franklin Plumbing and commend them on their professional staff."