Banfield Pet Hospital

"Cannot recommend this particular location enough! The girls working here are so kind and the process is always so easy. Maddy/Maddie always is so sweet when she does my dog’s initial overview. They offer appts as well as drop offs which has made such a big difference for my schedule and ability to make sure my girl is always up to date and healthy. The front desk girls are so easy to work with and efficient at getting people in and out. And everyone is so patient even with my wild puppy! I’ve been to several small and local vets and although they’ve all been great but the staff and efficiency here makes all the difference. Shout out to the whole team because they truly offer some great care!"

"Do not purchase the pet wellness plan! SCAM! First off, the staff and doctors here are wonderful, they always took amazing care of my little fluff boy. If you need care these people are excellent. I can't say enough good things about the staff on site. My negative review is on their wellness plans. At no point was I told that the wellness plan was a gotcha, it was explained to me that I would pay $67/mo and get a discount on my monthly meds and a free teeth cleaning. After my pet died I called to cancel and was sent to a very rude customer service call center who told me "we have your card on file, we'll keep billing it whether you like it or not." They refused to cancel it despite my pet being dead. Then they tried to blackmail me and tell me if I paid $2400 they would let me cancel the account. All in all the insurance had saved me about $30/mo in meds, yet they claimed that it had saved me thousands which I now owed them. They told me they would never stop billing me, then hung up on me. I had to dispute it with my credit card company and have a new card issued. Then they sent me to collections for this blackmail money they were trying to steal from me. It's disgusting that whoever operates their wellness plans is allowed to take advantage of people like this. I will not ever pay this, I don't care if it goes on my credit. But do not ever be conned into their wellness plans. I've heard that the company who operates the wellness plans is a separate entity and has nothing to do with the actual vet office."

"Amazing staff, felt utmost cared for when I had to make a difficult decision to let my boy go. They were amazing and I came back last week with my other boys for their trusted care! Thank you!!"

"Called to book an appointment and asked for X-rays and confirmed the appointment. Received a call back an hour later saying they had a glitch in the system and someone else took that time slot. When I challenged that and spoke to the manager after, I was then told they don’t have enough technicians to do X-rays. Which is it? Not sure, but if you can’t even schedule appropriately then it’s best my pet isn’t seen by people so incapable in the first place."

"Staff is always very friendly and knowledgeable. My babies were in for their semi annual check up .. they did great plus my concerns were addressed and easily understood. Thank you"