Metro Pawn Inc 2005 West 43rd Avenue, Kansas City, KS 66103

"Called to inquire about a hover board,And guy on the other end is dry as hell.Uck them"

"Giving these guys 2 stars because I did at least get some service from them. First of all, owners of Metro Pawn you’re gonna be seeing a lot more of us down on our luck desperate folks in the next couple years… unfortunately. So slap a smile on and act like you appreciate your customers. As someone who has spent their entire working life working in customer service y’all gotta do better than the service I saw last week. Most of us don’t want to even ask for help let alone sell possessions that we busted our rumps for but to finally find resolve in ourselves and get the courage together to collect our meager possessions and darken your door step…please for the love god smile and say, “hello” or “good morning” or “welcome in”. Something. Please. Don’t look at me like the broke financially and broke spiritually person I’ve become. We’re asking you for financial help. Act like you care. I’d say if you’re in a pinch come see Metro Pawn. If you have time and gas in the car find the time to go out to Independence, MO."

"Terrible customer service... they only want to give you next to nothing for brand new in the box tools, and then have the odssity to tell you it's only a certain process brand new.... look it up it's double what they said it's worth and 4 times as much as it's actually value. Both guys working are very rude and think they are above everyone coming in.. the absolute worst pawn shop around.... I will never suggest this incompetent shop to anyone.. save yourself the waste of time because that's all this place is... an absolute waste of time"

"The staff here are wonderfully helpful & accommodating. My Fiance' & I had to pawn his Fender Mustang Guitar when we were were having some financial issues. Neither of us were happy about it & after going to 2 different pawn shops we started to get discouraged that we wouldn't be able to get all of the money that we needed. We decided to give it one last shot so we went to Metro Pawn; not only were the owner & staff knowledgeable about the guitar (the other 2 were not, one placed offered only $80 on a Fender Mustang less than a year old) but we were able to get the money we needed. Honesty that is enough to give them 5 stars but what came after this makes me wish I could give them 10 stars. We ended up having to wait until a week before we would have forfeited the guitar when our cat became very ill. We ended up spending over $500 on Emergency Vet bills and then 2 days later we realized that we now didn't have the money to save the guitar, payday was a week after the deadline. I called Metro Pawn and asked if there was anyway we could extend the deadline about 6 days & started to explain what happened, the guy that answered the phone was incredibly nice & said there was no problem. We are now able to get the guitar back & our fur baby is on the mend. If you are in a position where you are going to need to pawn something I would absolutely 100% recommend Metro Pawn."

"There's a reason why the parking lot to this place is constantly devoid of anything. Im not even sure why its still around to be completely honest. They dont actually seem to do any pawn loans or buy anything. Alpha pawn on the other hand has given me better deals by far. Never less then 50% better offers in fact and 100% better customer service. Who knows, maybe someone will put a cool street side cafè here one day. Lord knows it would be better for the community."