Roto-Rooter Plumbing & Water Cleanup 324 Santa Fe Street, Leavenworth, KS 66048

"The service was excellent. I had an issue on Sunday and someone was out pretty quick. Joe kept me informed on what was the problem and then needed to get the person(Landon) in with the camera. He came out quick as well. It was a bigger problem than expected, but got the further work needed scheduled for the next day. From the person answering the phone (I think her name was Lindsey?) to Joe and Landon. I didn’t catch the other gentleman’s name. Everyone was courteous, helpful and forthcoming."

"So very thankful for Sam’s help this late late late evening! He was thorough and explained all that he was doing. I even asked a bunch of questions on top of his explanations and he answered them all. Super nice and friendly gentleman. He was able to quickly get our pipes cleaned out and triple checked his work. Very efficient and would appreciate to have him back out if anything else needs fixing down the road. Thank you again Sam!"

"I have to change my original rating after taking a closer look. There are some very filthy areas left in my house, especially around where the work was done. I’ve also found several very greasy/dirty hand marks around door frames where the work was done. The price seemed a bit outrageous, $600 to have a toilet removed and the drain snaked. For that price I’d expect that they would not leave sewage spray all over my bathroom."

"Anthony was very helpful and informative. Set me up with a request for a camera to further assist me... Update : Anthony was great. Not his fault that the company doesn't send the proper technicians to the right jobs. I called and asked for a camera because I snaked my drain and it was clogged. They sent a tech who did not have a camera. They asked for payment to get someone out with one, I did. Now I'm going day two with a drain backing up and no phone call, no update. I have reached out yesterday and today, and still no one has showed up.. I understand things happen but poor overall experience and now I'm trying to get my money back from a company that is supposed to be the best at their trade...."

"Joe was great, straightforward and knowledgeable. He came and resolved our issue and advised us on a few preventative things we could do to ensure we didn’t run into the same problem. He also gave us insight on two smaller issues occurring in our home. Was a nice guy and easy to talk to. Fair price. Would definitely call him again if I find myself needing another repair."