United States Postal Service

"Our Post office in Ozark is my favorite Post office we’ve ever had in any City we’ve lived in. They really care for the community, very Personable and kind. If a package goes missing, which is not often if ever, they jump on it to find it and get it to you quickly. They have called me personally to make sure this has happened and have given me updates. Also, when in the office they are patient and so very nice. I am truly blessed by every worker our communities post office!"

"As always the ladies at the post are very accommodating and gentle since I'm a Post Office infant they stayed open to service me and walked me through the mailing process. Thank you again"

"Went here to get our passports for the first time in July for our honeymoon. The guy did not tell me that you cannot have your prescription glasses on in your passport photo so I got a note in the mail telling me to mail in a new picture without glasses or a doctor's note. So I did both and paid $30 to overnight it. It has now been over a month, I leave for my honeymoon this Saturday and still do not have it. I spoke to other post offices and they said nothing but disappointing statements about this place now I know why."

"We live in a new subdivision but receive mail and packages from all stores and shipping companies. The only issue we have is with USPS carrier . He can’t deliver it and keep sending it back. Packages came all the way from China to Ozark post office and can not be delivered 0.5 of the mile to my house."

"The staff inside this post office are very pleasant and friendly. Unfortunately, the management is not. She is tacky and rude. Such a shame. They will withhold your mail unless you purchase a new key for your mailbox that is out of your control as a renter.. they wrote on our package that was supposed to be delivered to OUR DOOR, not even our MAILBOX, “CANNOT PICK UP UNTIL KEY IS PAID”… uhm.. it doesn’t even fit in the mail box AND I told them the previous week that my husband would be in this week to pay for the new key ourselves. I communicated and they were still passive aggressive. And there was absolutely NO NEED for the passive aggressive behavior. We can literally see on our package where they wrote on it. We had our mail on hold for a long time since we didn’t have a key and we were out of town a lot due to work and some family emergencies. I was never told we couldn’t do that until the manager told me a few weeks ago. The communication between management and staff is non-existent here. I tried to explain that we were never told we couldn’t put the mail on hold for in person pick ups an extended amount of time, but she didn’t care and was nasty to me over the ordeal. I also asked her to call me in regards to some mail and to further discuss the issues and work them out but she never called. They shove everything they can in our tiny unit mailbox and bend everything in the process, even envelopes that say “do not bend”. We are moving soon and although we love Ozark, I’d like to move far enough to avoid this post office. Tacky and immature behavior."