Pizza Hut

"The food is average at best. The service was sub-par. It is the most ridiculous thing that they are now charging for cheese and peppers. I attempted to leave feedback on their website, but my receipt did not give me a code so I could not submit feedback."

"All I wanted was to order a 3 topping for 10.99 but am told I have to spend more money I'm already paying almost 20 bucks for what cost about 6 bucks to make Therefore I will never order from Pizza Hut again and will influence all friends and family to not give business to a scamming company who only want you to spend more money than intended Already have 23 people willing to support and back me and will tell their friends and family to shop elsewhere"

"I generally always enjoy the food from Pizza Hut (in particular the Ozark, MO store). I recently left feedback for the company through their sponsored surveys. They actually listened and made changes. I am duly impressed!"

"Making a mistake once or twice is one thing, but three times in 2 1/2 months... It's now an issue. The first time, employees were young and rude, and messed up our order. It was still something we'd eat, so we just went with it. We were in the process of moving here to Ozark and didn't have the time nor the energy to deal with it. The second time, the crust was burnt (not overly brown; we're talking charred black) on one whole pizza. Again, it was situational, off went the crust, and we left it alone. The third time was the day after Thanksgiving (11/24/2023). Three pizzas. The crust on one pizza was totally wrong, then on another pizza, there was nothing on it that resembled what was ordered, other than the sauce, cheese, and crust. If this was the first time and it was the day prior to a holiday, I get it. Busy day/night. But it wasn't and this is a problem. I'm not sure who's to blame here - management for not keeping an eye on the employees or perhaps poor training, or maybe it's the employees who either don't pay attention or simply don't care because they get paid anyway. Nevertheless, this location needs to get it together. We order online & pick up for a reason. This can't just be a "coincidence". I'm also not saying we're being singled out, because I know that's not right either. I am saying however, someone is not doing their job like they're supposed to. Do your job correctly. It's a good thing you're not tampering with someone who has food allergies. I'd be very careful ordering online from here. It's not just a random problem anymore."

"5 stars for the wings we actually received and negative 1000 stars for the awful customer service. We ordered at 5:35pm tonight 10/31. We got our food (just wings) around 6:20, as promised. But we were missing our pizza, Pasta and bread. I called what is evidently their call center who can do nothing because its on a different system. They transferred me to the store, who told me they would have the manager call me. 15 minutes later I call back, still not having received a return phone call. When i finally get through, they tell me to call them back in 30 minutes because "it's Halloween and they're busy." Okay, whatever. Well here it is, an hour later and I've made 8 calls trying to get through only to be redirected to the call center and what can only be hung up on twice now since I heard 1 ring the first time and 2 the second both followed by clicks. Never in my life have I been treated with so much disrespect when trying to get my order or a refund. This is my last experience with Pizza Hut and I will strongly encourage everyone I know to do the same."