New Horizons Computer Learning Centers

"This center was recently bought out and is under new owner! Shana Powers is the Career Consultant and her focus is to bringing value to the community and assisting with career road maps. Ask her about her free career class she offers to all."

"This "school/learning center" is a fraud. Please do not waste your time and money! Universities will not accept credit for any classes, as they have lost their accreditation. The majority of their staff is rude and either unwilling to assist or incompetent. I purchased the programming package and later realized this “Learning Center” was a fraud. The contract states that if you’ve taken less than half the courses, then you’re eligible for a refund. I took less than half the classes in 2009 and requested the remaining refund in 2010. I called and complained so many times I was given the name of the corporate director at their headquarters. He (Frank Perry) dodged my calls and emails as well. New Horizons has mastered the elusive scamming skill, as it must be part of their corporate training program. Upon request, I’d be delighted to provide proof of these claims. Now, they’re creating fake positive Google reviews!"

"I would not recommend this school, unless your a fast learner and like the fast pace go for it. They really don't listen to their students, they don't give you enough information, with the change in technology you don't know how long the class will be there. I Have asked about another voucher due to me failing one exam no response. i have asked how many time I can retake my class one person said no set limit, another said only 3 times. I have even asked for some help on how to study for the exams other than the practice exams and searching the internet, something like a tutor again no answer. I have also been told not to contact this person or persons as they are no longer dealing with student services. I have gone through 2 or 3 counselors since tending. I have even ask not to have my classes scheduled so close together, if I can only do one until is it finished before going to the next I got ignored."

"This company's 'career consultants' are ridiculously ignorant. First off, they market their company under the guise of a 'job posting' and then when you respond to such job posting they give your their sales pitch of how great Horizons center is, how they have open positions for people with required certificates and how they can train you. Sure... I understand what they're trying to do, such a training center obviously has an appeal to helping people reach their next career level through training. The problem I have is, practically lying to people by soliciting your services under the assumption of a job posting on careerbuilder. Then, when I asked their 'career consultant' Tappen Tilgner to stop contacting me I've received numerous unsolicited emails; one of which the opening statement was even addressed to a different person but sent to my email. After several attempts of asking them to stop contacting me I've been pushed into making my struggles with the company public through a review and a report to the BBB. Find a different marketing avenue... you shouldn't start a relationship with a customer by disregarding their trust right from the beginning. Ridiculous."

"I showed up for the training this morning and even though I was on the sign-in sheet and had student credentials at a PC I was told that the course was full and they sent me packing. I can’t begin to convey my frustration with this company and it isn't the first time. Last year I showed up to take an MCSE exam and even though the voice-mail message and website said the testing center was open, there wasn't anyone there besides the receptionist. We had received 1 ½ inches of snow the night before which wasn't bad but it still would have been acceptable if the testing center was advertised as closed for the day. I called Microsoft and they were in the same boat, they believed the testing center to be open but couldn't contact anyone. I ended up driving to Centriq Training that same day and took that exam, but was charged twice since in Microsoft’s system I was the one who didn't show up. I finally did get the exam fee refunded but vowed never to take another test at New Horizons."