Scott Ferrel - Insurance Pro @ Agency West Insurance

"Scott has been our agent through four different cars and three different houses. He is very knowledgeable about coverage options and he plans ahead with our needs in mind. He secured some fairly obscure coverage that saved us thousands when our sewer pipe went kaput. Highly recommended."

"Scott Ferrel has been able to provide an insightful and honest assessment of my family's somewhat complex insurance needs. He took the time to understand our overall objectives and risk tolerance, and developed a unique plan with competitive premiums. Scott truly understands the insurance business and is a valued advisor."

"This insurance agency is the best insurance agency I have ever had and I have switched a lot of times over the years throughout- Arizona Colorado Kansas and Missouri. He's always on the lookout for my best interests! including keeping everything affordable and keeping an eye out for when I need to change things. such as knowing that I bought a newer car and getting me the exact coverage I needed before I was even done picking it up. He's always just at my fingertips over my phone, text messages, or Facebook. his office is easy to reach and even has a line to text in pictures of documents from your mobile phone. it's the most amazing insurance agency you will ever find!!! I will never leave Scott Ferrall agency no matter what insurance company he represents! this is the place that I will be bringing my all my business too. I highly recommend everyone I know to use Scott Ferrall as their insurance agent!!!"

"I wasn't happy with my previous insurance agent and needed someone who was more responsive and went to work for me as the client. Scott has been on top of every request and really given me a hands off approach to my insurance. Even though Scott is a staple in his family's life and the community with activities almost every single night of the week to support either charities or his children's extra curricular activities he has been nothing but responsive when I needed an answer or a change in my coverage."

"Was with Scott for about a year. After 4 or 5 screw ups on Scott's end and his attitude I switched agents. The district office notified Scott of the change and he jumped right in to screw up anything he could on my policy. A month later and things still are not fixed and the District office has told me twice they'd fix it and call me back but still nothing. WARNING don't trust him! And he doesn't add in half the discounts and then gets pissy if you ask for them."