Mayflower Movers of St. Louis

"We used Mayflower in October 2023 for our household move from Sharon, New Hampshire to St Louis, Missouri. We have moved cross country four times in the last 7 years and have to say that this was the best move we’ve ever experienced. Mayflower personnel were professional, courteous and careful with all of our belongings. Our driver, Nick was fantastic. This was our only move with ZERO damage, our goods showed up on time and the people who loaded and unloaded were amazing. A big JOB WELL DONE to our Mayflower team. Thank you!!!!"

"The Mayflower Moving Co moved my military families entire household contents. Their truck caught on fire (brakes overheated so they said. Plus items that should of not burned up were missing from the truck!!!) causing everything my family owned for 30 years to be completely destroyed. We purchased their additional insurance and they wouldn’t honor the insurance because they claimed we had to pay for the COD for delivery! There was nothing to deliver! They destroyed every memory and item we owned! I was left with an empty house for a family of 5. Do not ever use this company to move your items!!!"

"Moved from Washington state to St Louis area. I paid for 5 crates but only used 4, understanding we would get a refund for the less amount. Not only did they open up our crates while in their posession/storage and reshuffle our belongings into 5 crates so they didn't have to provide a refund, they lost a couple of items in the move including hardware to our crib that is a family heirloom no longer made. Upon calling the office to resolve these grievances, the responsible party was either always at lunch or never returned phone calls. Additionally, after selecting the service to pay all fees upfront, I received additional invoices with discrepancies in prices, amounts paid, and new amounts due. I have filed a complaint with the BBB hoping this will result in my refund and finally a response from the company acknowledging how unprofessional the back end of their service has been."

"We moved for Phoenix to Tennessee we thought since it was a trusted moving company we would use them They were the most expensive. Let's just say it was the worst experience ever. They damaged all of our brand new furniture and our washer and dryer that weren't even 1 year old. We had over 4500 in damaged items. They sent someone out to check our stuff and then sent a check for $1500 which doesn't even cover the damaged items. We even had the extra insurance that covers 30,000. We had to spend extra time in the hotel due to their brakes that supposedly went out. Please don't use them for moving they are the worst company ever."

"We had a great experience working with Clark Moving in Rochester, New York. We were given a reasonable estimate for the move. We did all of our own packing which helped with the cost. The day before our move the moving truck driver contacted us with an estimate of time he would arrive and then called us again the morning of the move. The driver arrived promptly, did an overview of what was to be moved. The crew arrived shortly thereafter. All our furniture was carefully wrapped . Our belongings had to be shuttled up to the moving truck as our road would not support such a large truck. The driver and crew worked quickly as a team to remove all the furniture and boxes. We were lucky that are belongings made it quickly down south. The driver again called to let us know when he would arrive. The crew arrived and unloaded the boxes, unwrapped, and set up all our furniture in 3 hours. We were really pleased with the whole experience."