Public Safety Credit Union

"Excellent customer service, excellent rates, excellent loans, top notch service all around. From all branches or ATMs I have visited , I have never had a single problem and will continue to turn to Public Safety CU for all my banking needs."

"We had not been to the main office for some time, when we entered we must have look a little lost. Logan took care of us in a very professional and friendly way. We would say Logan is an asset to your organization"

"This was a wonderful experience, Logan Shaffer was attentive and very informative. The Greater Public Safety Credit Union was extremely helpful and efficient, they even dropped off the finest Topsy’s popcorn. I was in and out within an hour! Very nice"

"This is by far the most impressive bank or financial institution I ever dealt with. The staff is beyond amazing, incredible and knowledgeable. They work really fast and efficient. Connor, Megan, Bobby, Erica and everyone there is beyond helpful. I close all my auto loans with them in matter of hours ( not days). Some people have negative reviews regarding the fraudulent charges ( it’s a nationwide issue and the regulations are beyond the CU control). I’ve never had a bad experience, they always answer the phone and reply back in a timely manner."

"I’ve been a member here since I was 16. I used to love it, and recommended them to everyone who was eligible. Now, I’m on the verge of closing my account with them. I haven’t been able to use my account in months due to a fraudulent charge attempt which caused my card to be shut off. I was grateful this happened, as it prevented the charge from going through. The issue is that it’s been months and I was unable to be issued a new card to replace the one that was shut off. I’ve spoken with the credit union many times, and essentially have just been told this is how it is, and it isn’t their fault, it’s Mastercard. Today I was told it can take 3 months to receive replacement cards, and this seems to be acceptable to the credit union. When I went in to have a card printed off (which I was never told by the credit Union was possible, despite my many attempts to reach out) I wanted to get a new card with the new images on it for my husband as well. I was then told they couldn’t print other cards and was made to feel bad for having the card I actually needed printed off, because they said they were running low on cards. Again, I hadn’t had any cards to use my personal account in months. At this point I hope public service members in my area find other credit unions to utilize. As others have said in their reviews, you’re 100% just a number at this one, and all of the benefits I used to enjoy seem to have disappeared without any concern from this credit union."