AAA Overland Park Insurance and Member Services

"TAKE YOUR BUSINESS ELSEWHERE! Harris Felsen made a mess of my account, refused to do anything about it, went AWOL and I received no further communication until I got mail from a debt collector. I called to resolve the issue over the phone, and got a smarmy unhelpful lady who would not listen and insisted everything was my fault. Read the other reviews here so you can avoid the same problem. Truly an awful location full of lazy despicable losers."

"Went in to make an adjustment to my car insurance. Jacob was very helpful and helped me make the right decisions. Best of all he was fast and ended up saving me money while still keeping some additional coverage."

"Harris felsen was a in non-communicative disaster for my 5-6 yrs he was my agent. Phone, email no response, unless I threatened to cancel (20 yrs @ aaa). As another review said they wouldn't have him empty his trash, I Agree!! Don't walk away from this guy, RUN! A disgrace for a good ins company!"

"I'm really happy to have AJ be our travel agent! We were undecided on many destinations. She did not try to convince or sell us to any place in particular. She went over our interests and desires of where or what we would like to experience during travel. Then AJ picked out options that we may be interested in. We went home and literally called her the next day to book our trip! We absolutory will use you again AJ Johnston!"

"When it comes to Car Insurance, I would definitely not recommend calling this AAA location. Very sarcastic employees and if they don’t know the answer to your question, expect them to transfer you to another agent or hang up."