Diagnostic Imaging Centers, P.A. Overland Park Clinic

"Got a phone call and told me that my appointment was cancelled because my policy doesn't cover the service. I felt like they should have given me an option to what I should do. Just because my insurance doesn't cover the procedure doesn't mean I couldn't afford it. They rescheduled me in a month because someone took my spot. After 2 confirmations and was looking forward to the appointment, who's to say that this won't happen again! I just think that these schedulers need more training on how to properly handle scheduling. I gave them 2 stars because the supervisor "Jerry" (I think) , gave me a call back . This is a snowball process. Now I have to make other calls."

"Had an appointment and was told by the rude lady at the front desk it didn’t matter. Watched the same rude lady talk to multiple elderly people very rudely. She seems like she would fit in better with the DMV."

"This is a good place, the lab techs are great, usually best on pricing, but they like to make you prepay even if you have insurance, they estimate it. Thankfully my insurance got there billing on the phone and told them they are not allowed to make you pay full prepaid estimate. Other thank there billing they are a great place with good facilities."

"Went here this morning. The property and insides were very clean. Our check in rep was very friendly and had us checked in quickly. We waited for about 5 mins and were taken back. The lab tech was also friendly and did an abdominal complete and they seemed to be very thorough (this isn’t my area of work so I can’t really say). She took lots of images and had good bed side manner. We will be back if the need arises. Also-they give you a discount if you are self paying and pay before the service. I think it was like 25%. And what they quoted on the phone was accurate to what we paid."

"Have had 2 horrible experinces here. The tech the first time was so unprofessional and insenstive to the matter of why I was there. The second time after calling a week ahead to make sure I would get a different tech it was the same one. I asked for a different one and the entire experice was very uncomfrontable. I then was told I was get the images of the scan and it would not work. I still don't have the images I have been waiting on."