Beacon Mental Health

"The only reason it is not 5 stars is because scheduling can be a nightmare, but other than that it is a wonderful resource!"

"This place is an absolute joke and I'm shocked they haven't been sued out of business yet. At my last visit, I was telling Cynthia Heck that I was groomed by my ex (I was 15, he was 23 and my boss). She asked me if I "tend to blow things out of proportion" and dismissed what I said. None of these doctors listen, they just experiment on you with different meds. Yes, I've complained... it honestly gets you nowhere."

"Do NOT go see Doneva Snow. She is absolutely worthless. She doesn’t even remember who you are when you’ve seen her for more than six months! She is completely unprofessional and uncompassionate, and I warn you that you will be disappointed in her. First, she tried to tell me that I was bipolar one then she tried to tell me because none of the meds were working, that I no longer was bipolar. Then she tried to tell me I was borderline personality disorder based on no information from me. She is not good!"

"How am I supposed to have consistent mental health care when I never get calls for canceled appointments on their end? The amount of gas wasted coming to the facility just to find out your therapist is out for the day. It's frustrating. I'm thinking about going elsewhere but jeez it's almost like mental health doesn't matter in the state of Missouri nor is it possible to thrive."

"Been going here since I was 18, recently changed doctors and decided it was finally time for a review of my experience. Front of desk staff is always friendly and easily the best part of this clinic. They are understaffed and work very hard so massive shout out to them. Pharmacy is competent and hard working too. The discounts on medication are much appreciated. As for the doctors. The ones that manage to stick around are bottom of the barrel, the good ones find better places to work asap. If you go here prepare to have meds pushed on you and most likely end up with an improper diagnosis. Let's just say my quality of life has been better since I've been seeing more caring mental health services."