MetroTix

"I was not notified that my tickets were fraudulent until a day before my show. I purchased these tickets about 6 months ago. I had to re-purchase tickets that were more expensive with a limited view."

"UPDATE!!: Gave them 2 weeks to reach back out with a resolution to the issue. Nobody has reached out. Obviously the owner was aware bc he commented down below over a week ago. And still NO contact back. NO resolution. They sweep it under a rug and move on. Nobody should be treated this way with customer service."

"We found the customer service to be very helpful."

"We had to switch dates last minute for a Fox show, due to an illness and Metrotix was so great helping us find a different date that works. I’m blown away at their willingness to help us out with this. I really thought we would just be out our tickets and not able to see the show at all. Thank you!"

"I wanted to buy tickets for Christopher Titus. First off, I noticed that I did not have the option to print out a ticket, but I then decided to continue on. When attempting to check out, I was prompted to create an account. This is where it gets bad. The password requirements are 4-12 characters. This egregiously bad. Over the past few years of public website hacks and personal information leakage, this is completely insecure. This shows that they don't even hash/salt passwords. This means that if someone where to breach the database, they would get in plain text, or close to plain text, your passwords. The fact that I HAVE to make an account and put in my credit card information just makes me sick knowing that their security is that bad. This is elementary stuff and should not happen in 2015. I WILL NOT be buy any tickets from them and would strongly advise no one else buy from them until they fix their site. This is unacceptable!"