CVS 8101 Clayton Road, Clayton, MO 63117

"Does not actually have passport pictures available even though the kiosk has it as an option. Manager was very helpful after the fact directing us to a CVS that does."

"The customer service here is top tier! I was here to get my DOT physical and everyone I interacted with from the clinic staff to the employees stocking the floor and cashiers were polite and attentive. Always a pleasant experience when I visit this location. Thank you!"

"Wife had the flu. Dr gave us a coupon for a new drug that worked better than tamiflu. They tried for a while to get the coupon to go through but couldn’t get it to work. So we had to call DR and get a tamiflu scrip sent over. We waited 90 minutes from start to finish."

"Formerly a great CVS. But these days, the pharmacy can get very little right. From their incompetence in changing my prescription for 9 pills over 30 days to 12 pills over 90; to their low-level fraud with my FSA card brought about by their laziness because they didn't want to ask for my card to refund me and gave me a CVS gift card instead and their area manager who called me after I complained about it to corporate weeks ago said he'd look into it and then nothing; to their employee who told me I could only afford my non-generic meds because of one of CVS' coupons and the coupons could change after the first of the year and strongly implied that I should save the meds rather than take it as prescribed; to all the other instances of poor communication, especially in giving me only half the pills I've been prescribed the past 2 months. The standout story is the time I gave them my card to pay for something and they said my card was in the bag with the meds. I got home and it was that stupid gift card. They had my flex spending card. I called them and they said they would hang onto it. I had to go out of town, but came to pick it up a few days later. Instead of using a sticky note or an envelope, they put a blank prescription label over the card and wrote, "Don't throw away." Prescription labels don't come off easily. Sticky residue remains. I have used rubbing alcohol and something sharp to scrape it. It won't scan. On a subsequent visit, the employee seemed amused when I told her why it didn't scan. She said she remembered that. At this point I wonder if they're acting this incompetent on purpose. Today an employee said I should try the CVS in Target or Schnucks because those are better than this one. I may."

"On my third visit, they remembered my name, unlike the other CVS I've gone to for twenty years. I have switched to this location for good now. They are friendlier and more helpful than my old place, even though equally understaffed. I had the new bivalent covid booster here and it went great. Plus the 23/7 hours are a big help. Highly recommended."