Contender eSports Springfield

"Called multiple times around 1030, rep picks up phone, audibly hangs up phone on purpose. I had one simple question, thanks for the sub par customer service. (Edit) They reached out to me next day and cleared up what happened. Excellent customer service that all businesses need to emulate!!"

"The staff are very friendly and helpful. They are always looking to help their customers grow in gaming and in having fun. I've enjoyed many events, including birthday's and member parties, with my son and that time with him has been amazing. Facilities are clean and well kept."

"We had a birthday party here and it was SO fun! Tyler and Kelsey were so accommodating and helpful, they made sure everyone was having a blast through the party. The kids LOVED when they were challenged to a Fortnite battle by some other gamers- you can tell the employees here love their job by how they treat their guests!"

"I can’t say enough about how great this place is! The vibe is welcoming to all ages and level of gaming experience. The space is always clean and inviting. The best feature of Contender though is the staff. Every employee I have interacted with has always been patient, professional yet friendly, and if there is an issue of any kind they have gone out of their way to resolve it in our favor. They take the responsibility of keeping the place safe for the younger guests very seriously; for which I can’t thank them enough. They somehow also manage to make the guests feel special by remembering their user names or recognizing them upon arrival. It’s just a very positive environment with super cool people who care about what they are doing and this town is lucky to have such an establishment."

"We had a GREAT 12th birthday party for my son. Carly and Farrow were amazing party hosts and accommodated 24 gamers seamlessly. Highly recommend to anyone whose child loves gaming! THANK YOU!"