TownePlace Suites by Marriott Bentonville Rogers

"Nice location along the highway with food establishments around the area. Clean room with full-equipped kitchenette and comfy beds. Small bathroom though.Decent breakfast. Friendly staff."

"I was quite disappointed with this property's condition. Also was not disclosed upon checkin that housekeeping did not come in except every other day. My husband went to take a shower and after 20 seconds of the water running there was at least 2 inches of water past his ankles as the tub was clogged and draining slowly. Horrible loud banging around on the fourth floor late at night which sounds like maintenance workers. I had called that evening to the front desk at 10:45pm and no one answered the front desk phone. I called the next morning to advise about the clogged drain and noise. The girl claimed someone should have answered the phone. She explained about the every other day housekeeping thing and offered to have some fresh towels ready for me, which I did go pick up from her. The rooms are run down and the caulking in the bathrooms is so messy and unsightly. The kitchenette is nice though, and the room is spacious but that is about it. For the price of these suites you are better off going to the new hotel behind the building. I expected more from the Marriott name."

"5-star service. The staff were super-friendly and helpful. Great location and convenient to main roads. We liked the hot continental breakfast. The pillows and beds were fresh and comfortable."

"We stayed the night of Sep15, 2023. We tried to go to bed around 9:30. There was a constant noise of drum beats. At midnight, we called the front desk to inquire about the noise. We discovered that there is a hookah lounge directly behind the hotel. We asked if anything could be done and the front desk said the police had been called twice. At 1230, we called the police and asked if there was a public noise ordinance that would apply to this. The Bentonville police sent another officer out. They had the owner to agree to cease the noise by 1 am. At 1:15 am the drums finally stopped. Before you book, see if this issue has been resolved. Definately don't accept a room on the back side of the hotel."

"Tom at the front desk just absolutely floored me with his efficient, informative, and friendly check-in process. It was the smoothest, most pleasant experience I have EVER had checking into a hotel. Thanks, Tom!"