Quest Diagnostics

"I was told I didn't need an appointment to drop off my sample. Got there and had to schedule an appointment for 30mins later. Will go someplace else next time."

"I arrived about 10 minutes before my scheduled appointment. Check in was very easy and they got me in right away. Tricia assisted me and she was very kind, professional, and proficient. I was in and out in less than 10 minutes. Very satisfied with the experience."

"I get my labs done here a lot and there is always a problem. A Latisha that works there took extra labs I did not ask for and she did not get consent for and then when I asked her why. She said I'm doing standing orders as well even though she never told me she was or asked me if it was ok. When I got upset by this she got an attitude with me and argued about it like she gets a say I'm my medical health. Then after I left she called my doctor without my consent to tattle on me for notdoing my standing lab orders."

"This is my second visit here in the past 3 months and was equally less than stellar. Yes they are capable of getting the job done however do not expect any common sense as the employees are very limited by what their system will allow. Their appointment system is somewhat broken except via a computer; cell phone web and voice is very intermittent. In addi dont waste your time prefilliing insurance information, no matter what they will ask to scan your card at the kiosk at check in, which doesn't work if you use your card in your insurance company app so they will ask to see as well before they draw blood and have to type all the info in again. As fas as appointments, I recommend making one with the caveat that If they have a group of cadets walk in even when you have an appointment and it is showing on the board they will sometimes take those people ahead of the people on the board. Most likely other Laboratories are cheaper than Quest verify based on your insurance. And if you are familiar with the best and easiest way to draw blood from your own body because maybe you've had it done before; they are only begrudgingly open to some suggestions but ultimately will poke you wherever they feel like it and smile as they say it. I did not leave a review after my last visit thinking it was a fluke but as this was my second visit with a similar experience, I felt others should know."

"Easy automated appointment setting over the phone. Wasn't difficult or annoying like most. You sign in on a touch screen. Your place in line and wait time is displayed on a screen so no wondering about that. The employee was friendly. Appointment was quick and done. Everyone is wearing a mask and there's hand sanitizer available at every turn."