IHG Army Hotels Otis & Custer House - Historia

"The building is a bit of a maze however once you are used to the layout this isn't an issue. Our room had a kitchen, which is a good feature. The kitchens come with a complete set of cutlery and dishes. The staff is amazing . Complimentary breakfast is hot and available. Guest laundry room on site. The hotel is convenient to the school facilities, PX, Commissary, Bowling lanes, Starbucks and Burger King. This was my first time visiting Ft Leavenworth area and this location is very clean and efficiently managed. The staff are polite and helpful. I was there for 5 days and enjoyed every day being there. I personally recommend this place, I will definitely be back next year for another vacation."

"Breakfast is great. Rooms are large and have a full size fridge and microwave. Only 6 minute walk to the PCC."

"I have stayed here probably 5 or 5 times. I always arrive late and the night clerk, Chelsea is awesome. She is always awesome and super friendly. Love Chelsea, the rooms and the service!"

"I’ve been here a week, and have absolutely no complaints. Staff is friendly and helpful. Rooms are large, well furnished and clean. The breakfast hostesses are ver friendly and attentive. Breakfast is standard IHG, but served hot and plentiful here. The gym in my wing included treadmills, ellipticals and some free weights. Will absolutely stay here my next visit to Ft Leavenworth!"

"Not impressed. It is July and so far I have spent 40 nights this year in IHG on 3 different bases. I confirmed my reservation ahead of time, got there at 7:30 PM and had to wait 2 hours to check in. They said their house keeping was behind and I had to wait while they got a room ready. Room was not clean when I checked in and room is still not clean 10 days later. House keeping is minimal at best. I understand they only clean once a week, it has yet to happen. The breakfast is great, best selection I have ever seen at an IHG. The computer lab is the best I have ever seen in any hotel. The fitness center is a joke, would need to be tripled in size and equipment to even approach the demand of a facility this large."