JCPenney Salon 2202 Bellview Road, Rogers, AR 72758

"I hate to give a negative review, but I have never been through a situation like this. In my life Ive had haircuts and highlights for over 40 years and it has always taken about 1.5 to 2 hours. I asked for a haircut, blow out and my usual blonde highlights framing my face, and throughout my hair. 5 hours later I left with an ok haircut and blowout but no blonde highlights!? I paid $200 (I also bought product) for a so-so haircut and NOT the highlights that asked for, and my upper forehead is stained. Let’s just say I’m sorry I didn’t go to my usual place. I gave it a few days but no, not pleased with the hair or the very long experience that took up my whole Saturday"

"Hong is our family's stylist. We love how she takes the needed time and attention for a great cut!"

"I've had a couple great experiences and a horrible one. Luckily the bad experience was just a hair cut, the girl didn't even try to style my hair during the blowout, it wasn't even dried all the way. I left looking worse than went I came in with a pony tail. Also felt so insecure leaving with my hair partially done. If I had plans right after this, I would have been very late, because I went straight home to make my hair look nice. If the gal would have spent half the time on my hair, that I paid to have cut and styled, as she did her own hair, I would have been happy and the $45 well spent. I will hesitate going back after this experience."

"I wish I could give less than 1 star. Do not let Hongkham Christian touch your hair. I went in and asked for a haircut and some caramel highlights around my face. An hour later I had 90’s chunky yellow highlights on my dark brown hair. I was willing to work with that, but asked to tone it down so it wasn’t so zebra-like. An hour after that the whole top half of my head was yellow/ orange and the bottom was my brown color. I left without the haircut and was told by the stylist that it was my fault (not really sure how). I went to a salon down the street to fix her mistake. Go somewhere else and pay a few more dollars to not get your hair ruined."

"The staff were all very nice and helpful, and they were able to cater to my haircare needs rather than following the typical "shampoo and condition" routine, which can be super damaging to my hair if overdone. I look and feel incredible. Thank you. Gretchen! I will definitely come back to you!"