Soft Arch 1401 South Walton Boulevard, Bentonville, AR 72712

"Had cheeks waxing done from this place yesterday. The tech doing it was struggling but I was patient with her. But today I woke up with a burn mark on my face. Called the salon. Was disappointed with lack of accountability. Had to ask for an apology. They said they can refund but mentioned they had already given me a discount? Not sure how. Anyway. Hate to give bad reviews but this needed to be addressed."

"Been a couple of times prior to reviewing. Told the tech clearly before starting I was trying to grow brows out and just wanted a clean up. Ended up with my left brow a half inch shorter than my right brow (albeit not even cleanly with one hair left on the end). The techs response to when I saw at the end was “well there weren’t many hairs there anyway.” At no point in process did the tech stop to say anything, ask, or check on progress - but had no problem leaving me with one brow significantly shorter than the other and not even offering an apology. Would not recommend - will be going back to Lash Lounge in Rogers."

"You guys, I hate to put a bad review!! Maybe I’m just spoiled being from Dallas, TX but I’ve tried this place multiple times for threading specifically & it’s just not it… If you’re new to threading then maybe you won’t mind their work but if you’re pretty particular about your eyebrows (like me) then I would keep searching."

"I love this salon! I go for the threading. They are all always so nice and do an excellent job. They make sure you are completely satisfied with the look and shape of the brow. 100 percent recommend them to everyone I know!"

"LOVE ❤️ my eyebrows Praggya Dhital!!! I only had to do my eye makeup, no need to do brows since they were tinted and arched!!! My face feels so smooth!!! I may be a little addicted to getting my face threaded!"