Fastenal Fulfillment Center

"Called to see if they had what I needed in stock, all I got was "well if we don't have it then we can order it", he didn't even check or confirm what I said, just what was stated above. I said, "that doesn't really help, I just need to know if you have it in stock" I got "is that it?" And got hung up on. Clowns"

"Great customer service, if they don't have it on hand, they will get it usually by the next day."

"I had no problem buying what I needed at a fraction of what Westlake charges for fasteners."

"I tried to buy some hardware from this location. I was then asked to make the purchases online while standing in front of the cash register. The web site was not the friendliest to navigate. Just seems crazy that im standing in front of an employee who is running a register but you cant take my money ? But all is well went to the competitor and found what i needed on the shelf and paid at the store ."

"Ghetto little sign out front saying they won't be open during posted hours. Apparently too lazy to update hours here online. Inconvenient location and after driving there I'm not going to wait almost an hour for them to decide to open. I'll never go back!"