Grainger Industrial Supply

"Good place to get job supplies or tools, anything from trash bags to extension cords or cordless tools, zip ties, or rehydrate the crew with some Gatorade or Poweraid products. Pick up your catalog or go online. The customer service here is pretty good. The store is clean."

"Lindsey was a phenomenal help and went above and beyond my expectations. I will continue to use and recommend Grainger, thank you Lindsey!"

"They are charging double the amount for an item that home depot sells and they do not price match. Also, they take calls via a call center and do not let you talk to the people actually working in the store."

"Not only did they have a motor for my 21yo furnace, but they made sure I had everything else (mounting bracket and correct capacitor) for me to complete my install. VERY helpful. Even helped me carry out to my vehicle. Highly recommended. They've now got all my local business."

"I showed up 15 min until closing time and the guy at the counter didn’t seem like he really wanted to help me. I was sent there by a friend of mine who frequently uses your company. I was trying to get a fan motor so I could have air conditioning. The guy at the counter even talked to my friend who is a professional in the heating and cooling business and he argued with him on the phone even after he told the guy what I needed the guy handed me back the phone and still said he couldn’t help me then when I asked if you have any of the motors in stock he started to then told me I had only 7 min also told me I could go get one on eBay. When it became 4:30 he then told me he couldn’t get a motor to match what I needed he didn’t have one. Just felt from the beginning of our conversation that he didn’t even want to help me so now my family will have two more days without ac since tomorrow is a holiday. Never have I or my friend been treated by your company this way. He told me I needed to go elsewhere that your company couldn’t help me. I don’t understand why he couldn’t of just listen to my friend who is a professional and got me what he wanted me to buy. Your hours say till 4:30 i was in the store before 4:30 I felt like because I came in close to closing time day before a holiday and I wasn’t part of some big company that I didn’t even mater to you guys. How do you know I don’t work for some big corporation that does do slot of business with you or that my friend does. The truth is we both do! Just very disappointed in the customer service is was received today. I work in customer service in a service industry and I bend over backwards for my customers!"