Great Clips 8069 West 159th Street, Overland Park, KS 66223

"Checked in, 15 minutes late after check in the app kicked me out of queue. Stylist couldn’t put me back to top of queue. It wouldn’t bother me except that when I show up on time they are often 15-30 mins behind. Just bad customer experience."

"Please stay away from this person called Danny here. She was in a bad mood as soon as she called my name and was rude to me. She then started combing my hair so harshly that I felt my scalp would come off. When I called it out she refused to cut my hair and asked me to sit in the lobby. Not sure what I did to deserve this kind of treatment."

"Arrived 12 min before appointment per the App but turned away b/c it was 5 min past closing. Given lame excuse they “don’t have anything to do with the App” - except it runs their entire schedule! Told to leave complaint with “corporate” even though they have discretion to take customer 5 min after closing."

"I have now had two bad haircuts in a row. The first just simply wasnt good. It was easy to see it was uneven in random spots after the first wash. As for the second I dont how you mess up a buzz cut this bad. There is line in the back of head down to the scalp and completely missed a spot behind my ear. It also took twice as long because she wouldn't top talking. You need to shut your mouth and concentrate on what you are doing. It's a buzz cut. I did it myself through the pandemic and it always looked good. You need to find a new line of work."

"Clean, the online check in is fantastic and accurate.. highly recommend. Both stylists I had gave great customer service. I definitely recommend this location!"