GameStop

"Michelle and Austin are absolutely awesome! You can tell they enjoy what they do, and enjoy helping other people just as much. They were able to answer any question I had, which was quite a few. If you see them at the store, let them know how great they are."

"I always enjoy my trips when your rewards member it's not so bad I always have like discounts from points accumulated that I didn't realize I had so I'll always be saving some money left and right when I go in to purchase anything"

"Customer service was not good. Stood in line, for 20 minutes, with only one person in front of us, and 2 employees there and when we went to ask questions, they were short with us and was very dismissive of us. Snooty attitudes. They do whoever, have a few good rare things. They are overpriced. Did not care for this location at all!"

"I will no longer shop at this location because of an employee there named Austin. His pretentious and arrogant attitude has chased off a customer of over 20 years. Austin, when a customer politely declines an upcharge or pro membership, don't scoff at them and continue to berate them. You sir, are working an entry level job and acting like you own the place. Good job on chasing off a customer. Also, how dare you talk down to a father in front of his daughter! If my daughter was not there, things would have been different. Good luck in the future gamestop."

"I recently bought a Nintendo switch here. The store is clean and organized and had a large selection. When we were checking out, the clerk explained that a membership would be free due to the amount of our purchase. However, after the reviewing the receipt, I was charged full price for it. In addition, Austin, the store manager, asked if I wanted to purchase a screen protector as well, which I declined. He was insistent and said that he would put it on the device for free, to which I agreed. When putting on the screen protector, Austin was very careless with my brand new Nintendo switch, waving it around in the air and making jokes about it flying out of his hand. At one point it even fell screen first onto the counter to which he reacted “if anyone else was doing this I would be worried but I’ve done so many of these”. His arrogant attitude frustrated me and I will not be returning to this store. The screen protector was put on crooked and full of dust and bubbles. Overall, a horrible experience."