Dollar Tree
11635 Metcalf Avenue, Overland Park, KS 66210
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 9:00 PM
Photos
Location & Phone number
11635 Metcalf Ave, Overland Park, KS 66210, United States
About the Business
Dollar Tree, located at 11635 Metcalf Avenue in Overland Park, Kansas, is a one-stop shop for all your household needs. From cleaning supplies to beauty products, toys to school supplies, this store offers extreme values on a wide variety of items. Stock up on pantry essentials, snacks, and drinks, or shop for party supplies, balloons, and seasonal decorations. The store also carries office supplies for small businesses, schools, and churches, as well as cleaning products and janitorial supplies to keep your spaces clean and fresh. With new items arriving weekly, Dollar Tree is the perfect place to find affordable products for every occasion.
Reviews
"Rude employees! Carter was extremely rude at the checkout the other day. Today, an African American male employee who didn’t have a name tag was very rude to a friend of mine. We won’t be coming back."
"I came to the dollar tree to return school supplies that were to be donated by my hospital that I work at to the pediatrics department but then circumstances change, and these items were no longer needed because they were already provided at the hospital. These are brand new unopened marker boxes that I bought a week ago. I came to the store to try and return with full understanding on the website there is a return policy stating that items can be exchanged or be fully refund with the original receipt. I talked to Jacob who was very rude with me. he stated that he cannot take items to be refunded with the original receipt. He told me that I need to look at my receipt and also check online. I felt like I was absolutely gaslighted. After I walked out, I called the store again stating that I went back on the website and looked at the refund policy again. I stated to him on the phone afterwards that on the website there was a full refund on their policy page. He continued to tell me that there was no such thing as a refund policy and only an exchange policy. I will be reporting this to the manager Denise. I am very disappointed with how this customer service was handled. All I wanted to do was to return the items that I intentionally wanted to donate and get my money back. That was it."
"Big line when I asked a Manager (Sherry )in a very polite way if she was ready to open a Registered she looked at me like a was an inconvenience because she was having a nonsense conversation with another employee, Instead to say yes ma’am, one she asked me are you next line? And I say yes, ma’am, and she said, I don’t think so, but whatever she was so bothered That I inter her conversation she was very rude after that, I like this location because it’s pretty stoked but employees are extremely rude"
"I love DT- but this location needs help! Empty shelves, disarray. Needs cleaning. However the kind woman at the checkout was at the ready for her job. See photos for evidence on how much was not on the shelves."
"This store was AMAZING! Stocked to the brim.. I have been here before but I wanted to make sure they were consistent. The customer service was great. I asked a clerk a few questions and they were glad to help. Very clean . I even met the manager Carter."
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