Men's Wearhouse

"Wow, just wow. Worst customer service I believe I’ve ever received in a clothing store. Sport coat shopping with spouse. Upon entering the store noted one gentleman at the front counter checking out a customer with 2 in line to check out. Obviously, he was not able to wait on us at that time. We walked around the store for a bit. I noted a young lady seated at a desk toward the rear. She made brief eye contact with me and went back to whatever she was doing without speaking. Continued to browse in different parts of the store for several more minutes. A third individual appears from the back of the store and starts speaking to the young women seated at the desk. This guy also makes eye contact with me, then turns back to the young lady and continues to converse and then disappears into the back of the store. Three employees in the store now, no one has yet to acknowledge us. I approached the seated young woman and asked if there was someone who could help us. Her response, “what do you need help with?”. How about men’s clothing, lady?! Good Lord! I asked about their sport coat sale and she finally arose from her chair, pointed out the sport coats, measured my husband, told him his size and left for the back of the store and her desk, never to return or acknowledge us further. The guy at the front counter has now disappeared, as has the third guy in the back. We shopped for 15-20 minutes on our own, found one sport coat, walked up to the counter where the original guy checks us out, without making eye contact, and with the only words coming out of his mouth as follows, “what is your phone number?”. We left, drove across the street to Dillards, met a nice guy in the men’s department who approached us, asked how he could help us, and proceeded to sell us another sport coat and two pair of slacks. I could not be paid to walk into MWH in Springfield again."

"Very helpful and very skilled crew. Overlooked the fact I walked in there looking like a hobo and immediately offered to help me find whatever I was looking for. Wound up with 3/4 of a nice suit for about $200. (I don't do suit pants, I'm a jeans and boots type)"

"Walked around for 30 minutes on Saturday at 2:30 pm Absolutely no one asked to help So I left and spent 1200 dollars elsewhere Sure I may have overpaid but for service I am willing to do that. Price doesn't matter if the workers aren't willing or able to sell you merchandise."

"We got our groomsmen's suits from mens warehouse for our October wedding. While I can't say it was the best experience they were able to make sizing changes very quickly and the suits turned out great for our wedding day. The timeframe of the suits arrival was very stressful and at times the customer service was not the best."

"Walked on 8/14/22 after roaming all over Battlefield Mall in hopes of finding some nice dress shirts. Tired several different top branded stores with no luck. Leaving the mall with little to no hope that I would find what I’m looking for as my wife and I left the parking lot we saw the Mens Warehouse sign and said what the heck and pulled into there parking lot. As we entered in we weren’t treated at first as a few employees were having there own chat session going on towards the back. As we looked still no one greeted us our even entertained to see what we wanted. As we were thinking about leaving a young man finishing with a customer said he would be right with us. Wesley M meet up with us and asked if there was something In particular I was looking for. He got my size and took me to the shirts I was looking for and boom baby there is my shirts. Perfect fit and had the colors I wanted . Bought three shirts that day and will be back to buy more. Thanks Wesley you did us a big favor and was super nice. P. B Fordland,MO"