Academy Sports + Outdoors

"Fast checkout service. The line moves fast. I had forgotten my glasses, and the young person was kind, patient & helpful with the device that represents a keyboard. There were a few keys that were not located in the same place as a regular keyboard, and it was very small. It's time for Academy to upgrade the equipment to a tablet style board."

"The staff here is always very pleasant and helpful. Prices are quite steep, but there's often sales to take advantage of. I appreciate that you can just walk in to the dressing room without having to constantly check in with anyone!"

"One of my favorite store to hit wherever I go, right before Christmas so it was crazy and could tell staff was exhausted and customers did not help because It looked like a garage sale down most isles. Would be four stars being nice to the associates but no acknowledged us at all walked the store a few times looking for one items"

"This Academy feels different from the others on our region. Stock levels are better, attention to customers is better, 2 important reasons to shop brick and mortar. Entered store not fully prepared to do a shoe exchange, and the manager came up to personally take care of us. Good stuff."

"Store has pretty good products and reasonable prices. My negative experience is alot of their items are not price labeled. I always have to bring things to price check or waive an associate down for assistance. Very time consuming. Has brought to associate attention several times to see if store will fix the issue but seems never goes anywhere. So decided to go ahead and leave a review. Probably won't fix the issue but atleast I tried and other customers can know. On 07/06/2023 at about 7:30p, I went to the store. I looked at some dumbbells that didn't have prices. After a few mins trying to find labels, an associate walked by. I waived him down and asked if he could help me find prices for the dumbbells. He looked at me and kept walking. He then stopped and came back as if he was being bothered. He flipped a couple of the dumbbells around and said, "no." I honestly wasn't surprised he said that by the way he had acted, like he didn't want to help. After a moment, he said for me to bring the dumbbells to price check them and walked away. There were dumbbells of all weights. I guess he expected me to carry, or put the dumbbells in a cart, and carry/stroll them over to a price check. 10lb, 15lb, 20lb, 25, 30, 35... 65, 70, 75. (You get the picture). Annoyed and having wasted time, I gave up. I can shop for them elsewhere. Went to get some cooking wood at their firewood/charcoal section. Got there and alot of the product did not have price labels or were not in the correct places to correspond with price labels. I wanted to purchase their post oak wood but again, no price. After examining several labels in the area (again consuming time) couldn't find the price. Thought twice about just leaving but can't really find this wood in my area so went ahead and carried it to go find a price check. Walked through grill area to look at smokers. Found one I liked but again, no price tag. After examining several price labels in area (consuming more time) with no success, decided to just find help. Couldn't find an associate, but found a (press for help) button. Pressed it. After waiting several mins, no one came. Found an associate walking around so waived down for help. Went to smoker and associate looked and couldn't find price either. Associate used a device, don't remember if was a phone or store device, but after a few mins said the smoker was $399. Asked the associate to help find price for the box of wood I was carrying around to find a price check. Associate helped. Told associate that it's hard to find prices on their items sometimes before associate left. Went and took photos of the dumbbells, wood display, and smoker so can do this review. Annoyed having wasted so much time hunting price tags to give the store business, purchased the wood and left. Got home and did research on the smoker because really contemplating going back for it. Come to find out, the associate didn't even give correct price. Found another smoker they carry that was similar for $399. I should have bought it when I was told it was $399, when in fact it's $549.99. Such a waste of time going there. A 10-15 min trip there is easily prolonged by 3 - 4 times. Pretty annoying and upsetting."