Walgreens

"I would give them a zero if I could. I have been in to pick up the same prescription multiple times and it’s still not ready. They seem to think that people have all the time in the world to come in multiple times. The most inept pharmacy I’ve ever worked with."

"I went to refill a prescription and they told me my insurance would not cover it that I needed to pay outright which was more than I could afford. They said the reason was because I had "already refilled this prescription within the last month". I had not refilled this prescription in over a year and a half becausenit is on an as needed basis... So I called my insurance provider and they said the reason they declined to pay for it was because instead of selecting quantity 1 the person selected quantity 6.7... So my insurance provider thought that I was trying to fill 6.7 refills all at once!! I only wanted 1... I had to get on a conference call with my insurance provider and the pharmacist to walk them through their mistake. They were very snippy and rude towards my insurance provider though they patiently explained how to process my prescription properly for 1."

"If you enjoy being treated with disrespect, including: being talked down to, (I asked an older pharmacy person why she was being so rude to me? I told her she was making me nervous, because of it. She replied "I am not being rude to you!" I told her that I felt she was, and started a sentence with, I am a customer...she hung on me., in the middle of that sentence. She was very rude in my needing help with a prescription I was to run out of. I was nothing but kind to her. As I always am. I was told the day before that I had to call next day because I needed a pharmacist's help, and not a floating one. So doing as I was told...this was the treatment I got. Being hung up on, snapped at, and talked down to...I was a total inconvenience to this woman, Barb. It's not the first time I am receiving this kind of attitude at this Walgreens pharmacy. But this was definitely a shock. The automated system has been terrible for a long time. It gives false information, has you confused, and driving to get a pick up, just to be told...it isn't ready. Than being told...it's you, that has made the mistake. After today I am leaving this walgreens. I just hope wherever I change to; I am not treated in such a shabby way. I am 68 and I have had many jobs where my job security, was based on my treatment of people I had to interact with. This woman is older. Even if age shouldn't matter, she at least...should know better. I would recommend finding a kinder place."

"They have a rude guy working there... slow and ignore you when waiting in line, filling the meds into the shelves, had 1 person on register 3 were filling the basket, without ever looking to the people waiting in line... "the worst thing is, they gave me someone else's medication with my name on it, the prescribing Dr. Isn't my Dr. ... good thing I noticed, I could have had serious complications or even killed, who knows...it was a heart medication, I already take 2 for my heart and BP... worst pharmacy I been too."

"They always have what I need. I like their makeup and shampoo section. So much nicer than the big box stores. You can buy medicine and a snack at the same place. I will always go here."