West End Auto Body

"They took care uf my car real good and they was so nice trueful"

"Went for a saftey snd emissions. Was a quick 30 min process no waiting 4 hours for a test like some other places. The lead mechanic is a respectful older black man that i had a great conversation with. I will definitely be back"

"Customer brought her car to our shop for a corrective repair. Per West End's estimate, they should have replaced the quarter panel, repaired the door, repaired the bumper, removed all of the parts to paint everything, etc. Car was a theft recovery. Vehicle still has airbag lights on, suspension issues, etc. The quarter panel WAS NOT replaced as written, it was repaired and repaired poorly. The door WAS NOT repaired, it was replaced with some door they probably stocked and painted the door with ALL of the parts still attached to it. You can see the old paint color on areas they taped off and there is overspray on the interior door trim. The rear bumper was painted while being attached to the quarter panel and you can see a fused area between the quarter panel and bumper where the paint is filling in the cracks. Worst repair I have seen in a long time. Now our shop is having to make a corrective repair. This car will be a total loss by the time we do our work. This is shady work and fraudulent....Writing giant $6000 estimates and doing maybe $3000 worth of work. Based on other peoples reviews, it is evident this is normal practice for this place :("

"Very incompetent in their work. They delayed fixing our car. Exagerrated the cost because it was an insurance claim. After they said they had fixed it, the car was still faulty with noises. They gave a date for pickup. We called them 2 days prior to know if its ready, they said it was. We got there and it was still not fixed. Our car was literally abandoned after they had taken the money. Worst auto shop my wife and I have experienced. Please don’t patronize their service. It would be a waste of your time."

"Great people They did great job. Very recommended"