Jay Wolfe Acura

"I used jay wolfe for service for the entirety (7 years) of ownership of my acura. Positives are they always had a loaner for me if I scheduled at least a week ahead of time. Staff overall friendly, but some people don't seem very educated. This last time I actually brought it in for a used car inspection as I am selling it. Never had any issues with my car and they somehow caught 5k worth of issues that needed to be fixed. One of which they said was my transmission. Needless to say I got 2 other opinions from very reputable shops and they misdiagnosed the problem as extreme cost difference of issure. I did have brakes and routers replaced through them as well and my brakes had squeeeked ever since. I brought them in two more times to have corrected which they attempted to do, but I still got charged for time to look. Disappointing way to end the use of a great car. I will be having another place fix."

"I had an awesome experience! This car buying adventure was no pressure and super laid back. My sales associate, Alex Taylor, was patient and knowledgeable. He let me drive different cars, multiple times, and helped me through all my hesitations. Thank you!!"

"I was late for my appointment, but their schedule was pretty empty from what i was told while making the appointment. However when i got there, there was only 1 person at the desk, and she and the supervisor were busy with some computer issues. There was no one else available and i waited 10-15 mins for someone to help me. I was kindly acknowledged/greeted by at least 3 people who told me that someone would be right with me. I definitely got the point that i wasnt being ignored, but it was very obvious that they were dealing with serious technical difficulties. It ended up being the receptionist who did my intake. She was really nice, and we got through the process eventually. The service techs were great. The man who brought my car around was kind enough to show me how to finesse the kick under the tailgate to open the trunk and the remote start on the key fob. Overall a good experience. Everyone was kind, even under pressure/frustration with computer issues."

"Drove 3 hours to purchase an RDX from the dealership on 103rd. Everyone was extremely friendly. Cecil was great to work with. He even called me to make sure my drive back home was going well and to see if I had thought of any questions. Finance was quick in their part. Nicest car dealership that I have ever been in. Would definitely recommend!"

"They always take great care of their.customers! We have been driving Acura cars since the Legend came out in 1986. Too bad the NSX is soooo expensive."