Kohl's 1001 Branson Hills Parkway, Branson, MO 65616

"I had a return for Amazon. The manager told me my package was UPS, not through them. He was quite friendly and didn't make me feel like an idiot. Then, he told me that there is a UPS store less than 3 miles from there. I thanked him, and I was on my way within less than 5 minutes. Great customer service, Kohls!!!"

"In the front the employees were nice. But I had to go to Customer Service for an Amazon drop-off. The employee I dealt with was being very rude. She rolled her eyes several times at the person in front of me. When it was my turn I greeted her and she didn't say anything. She just seemed annoyed at me and everyone. Then she just stood there with the scan gun. I didn't know what was going on so I said "I need to do an Amazon drop off" she sighed and said "yeah I need the barcode" and then I started to ask a question and in the middle of my sentence she cut me off to talk on her radio "CAN SOMEONE COME UP HERE SO I CAN GO ON BREAK" - Ok I get that you're tired and annoyed and want to go on break...But you work IN CUSTOMER SERVICE of a middle-upper class store...Being rude to the customers because you hate your job is not okay. As a business owner myself I would fire an employee that acted like this. I honestly can't even describe how rude she truly was...I was still trying to be polite and said "Thank you have a great day" and she responded by saying "NEXT IN LINE" and didn't even make eye contact...I was going to shop there but after that experience I just left."

"Wonderful place to shop close were made nice and alot of selection. The sales were big and with going there. Very nice clean place. Recommended.."

"The bathrooms were really clean.. very minimal fecal matter and hair on the seats. Lids were warm and inviting and the stalls were roomy with plenty of grab bars for extra support. 10/10 would poop here again."

"I really enjoy going in this store in Branson Missouri. They always have such nice music playing. Its a relaxing atmosphere and sometimes I go in I might be a little stressed but I just walk around and look at things and by the time I leave. I feel better. Lol because the atmosphere is so. ... Nice"