Import Car Service

"These guys are good, great environment, great customer service, repairs done in a timely manner."

"***This place is a rip-off!!!*** The owner won't even reply to you if you have an issue with brakes they "fixed" not even a year earlier. He ignores you. Better off taking your car to Plaza Tire. They are better priced and have a WAY BETTER warranty!! They took weeks to fix another issue with my BMW...there was a mix up with parts and they weren't communicating this with me. Very unprofessional. Trust me, go to another place that specializes in imports. This place simply sucks!"

"Went in for a new clutch on my VW Golf TDI with 279,000 miles. They did a great job and even had it finished a day earlier than they quoted. Clutch now works flawlessly! One week later I had a light on on the dash. They squeezed me in the next day and had everything resolved, no dash lights at all, one day later! For both services they took the time to explain to me everything that was going on, discussed all the work they performed, and were super friendly and helpful through everything. I highly recommend Import Car Service for honest and thorough repairs."

"I normally go to Audi to service my vehicle but I went here just to find a cheaper quote to do a motor mount and some control arms. They did fine with this service so I thought I’d go here instead of Audi for a routine oil change and a tune like spark plug and a battery for my vehicle. After having these items replaced for my vehicle I kept repeatedly having problems and taking my vehicle back for the same two lights after they serviced my car. They then said I needed engine coils which I paid for, then they said I needed a pcv valve which I paid for. Then I had to repeatedly keep coming back for the same lights. After the 4th visit back, and them having my car on and off for over a month they tried to tell me that my engine was blown and tried to get me to pay $3500 for an engine with 120k miles. Higher miles than mine (mine has 78k). I told them that I want to get a second opinion from Audi and asked to get an extra copy of my receipts and a write up of everything they were saying. When I asked for these copies Josh who works front desk refused to give me my receipts for the services and began getting violent shouting at me and banging on the table telling me I did not know what I was talking about telling me to leave refusing to give me receipts for services rendered. I ended up taking my car to Audi and had to have everything redone that they did due to them using the wrong spark plugs and installing a faulty battery. My car runs great after getting it from Audi and I NEVER recommend anyone to go here for honest work. Attached is the receipt from Audi showing I had to get all the services they performed redone as well as their receipts. I also have a video inspection report from Audi showing they installed faulty/wrong/cheap after market parts for all repairs."

"My foreign car was having lots of issues, So I took it to another shop for a car diagnostic test. I was told both batteries were fine, but it might possibly need a new alternator or have some wiring issues which could have been in the thousands (the alternator alone was $1200.00 at that shop). Import Car Service did a car diagnostic test and told me ALL it needed was a battery. They replaced the main battery and now the car is running perfectly. Its so nice to have a car I can depend on again. I highly recommend them."