Starbucks 2817 North Kansas Expressway Kansas and I, Springfield, MO 65803

"Let me tell you about the worst experience I just went through. I am a truck driver and have been stopping here for over a year now. Today I get here to find a sign that says dining room closed. I went to the “thing” because that what it was in the drive thru and “it” told me “it” couldn’t take my order for no reason given. This will be made aware to cooperate and the regional manager of this store and area. You all ask for people to be nice to you and that you all practice kindness but today the “confused” little critter in the drive thru just really outdid “itself”. I hope this happens to your family members when they go visit another city or state."

"My kids love it! when we get to go its a very yummy treat and it makes them feel special and "grown up". If you make your mocha cookie crumble "skinny" they use fat free milk and leave off the whipped topping which seems to always take up half the cup so I feel as if I get more for my money while also saving some calories."

"A cold day here in Springfield. I got warmed up just watching the people prepare the drinks and food. See the attached video!"

"I came by yesterday and even though it was busy and looked short staffed, I had an amazing experience! The girl at the bar, Courtney I believe her name was, had such an amazing attitude and was a terrific worker despite the busyness. She was super kind and kept a smile on her face the entire time. I wish I came across more people like her because she was an absolute pleasure for the short time I was in the store. If you haven't already, please give this girl a raise because she absolutely deserves it! I will definitely be back :)"

"Horrible service! Monday night, empty place . 3 people working. Took forever to get my beverage."