Tire Town 21000 Midland Drive, Shawnee, KS 66218

"Terrible customer service! Took my car in to have a low tire checked & was told they’d be with me soon. 45 minutes later I checked to see how much longer it would be & they’d forgotten me.I was told to come back at 8am one morning and they’d take care of it. I did that only this time I dropped my car off at 8:15 & came back to get it at 1:30. Nothing was done, hadn’t even been checked yet. The guy didn’t even apologize, didn’t seem to care. I left & will never use them again."

"Most unprofessional crooks in Shawnee. 1st time broke a tire key and charged me $300 for their mistake. Gave them the benefit of the doubt and went back. They Put tires on and damaged vehicle. After they said they would repair it and understood i couldn’t have done that type of damage, they turned around and tried to charge me $1200.00. Eric Burg is the owner of the shop and a flat out crook. The 2 gentleman that sit at the front are Eric’s croony’s who will lie to please old boss. Go else where. The discounts will cost you in the long run. There are a slew of negative reviews they mask. They even took the change out of the vehicle."

"DO NOT WASTE YOUR TIME! Showed up at 7:55am after they called me the day beforehand to say my tires came in. Nobody could find my tires and I finally left after 8:35am. Unprofessional, no customer service and don’t expect them to rush they take there time doing anything."

"Was always my to go to place for tires but since the 2 long time employees are no longer with them I wont be back. New people are rude as H***. Guy that runs the shop has always been rude but I put up with him cause of the price. They lost my business for all cars and farm equipment. Found another place down the road with prices just as good and a waiting room newer than 1920."

"Quick service. I'd recommended. Update 4/30/2022...Still Quick and Friendly service. I made the drive from Raytown, Missouri I enjoy the guys workmanship and friendly service. Thank you Richard and crew!"