Sutherlands,

3808 South Limit Avenue, Sedalia, MO 65301

"After a number of inconveniences delaying the delivery of a piece of furniture I purchased, the Store Manager, Chris, personally delivered my furniture himself. His customer service was excellent and beyond professional."

"Went to 2 big name stores, Menard and Lowe's and just about had to take hostages to get help. Went to Sutherlands and got help almost immediately. Justin answered all our questions and went out of his way to ensure we got all we needed for our project. He even loaded all for us. Was very impressed with his service. Also, being a veteran, I received a 10% discount on my entire purchase. That store just gained a customer."

"It's alright. Selection slim, prices were a bit more than Lowe's and Menard's. Avoiding traffic's west of town might be worth it in a pinch. Staff were not particularly helpful this last visit. I will say in last springs, their garden section has been decent. This time we were in the market for shower hardware."

"I waited 10 minutes in the paint department for someone to assist me. I had two young employees, male and a female, look directly at me and not ask if I needed help as they were talking while stocking and end shelf 3 aisles away. I asked for help in the paint department looking right at them and they ignored me. A woman walked out of the cleaning closet and looked directly at me and did not offer help. Again, eye contact. She went to clean the bathrooms instead because that seems more important than your customers. If they were busy, I would understand. But this wasn’t the case. I was completely ignored and was not offered any help. This was around 5:00 pm today. I will not return. Surely out of 3 employees one could have helped me."

"I love the outdoors, and when it comes to getting my bow worked on, John is the man you need to talk to. He's super friendly and very helpful, and always does a great job with anything you might need. Awesome place to go."