Firehouse Subs Blue Ridge Crossing

"2/18/24 Had lunch today. Busy. Only 2 people on the make line. Kinda slow. They took away the pepperoncini's. When you ask for extra pickles, you get 2 total. Iv always asked but never get more then 3 skinny spears. Food was fine. I enjoyed it. Got the New York steamer."

"Their staff was attentive to the needs of the customers and answered questions without comment. They were observed providing excellent service to a person in a wheelchair. Their service was so good that I would encourage others in wheelchairs to use their restaurant. Excellent customer service. I will visit again when I am hungry for a great sub."

"Had the pepperoni pizza sub ⭐⭐⭐⭐⭐ The employees were friendly even though it's -21° outside. Food was hot and filling. Wish they had TVs to watch the football game while we waited."

"Yesterday evening when I walked in the restaurant there was one couple eating, and an employee on break. There were three employees behind the bar… I waited for over ten minutes for two small subs and one medium sub, all the while, four other people came in and got their order before they called my name. I checked the bag and saw three sandwiches and proceeded to go home. When I got home I opened the boxes to find one sandwich had all the toppings, but no meat or cheese…Another sandwich had hardly any meat on it whatsoever. It was all clumped together in a glob. I went back and got a refund for the sandwich that didn’t have meat or cheese after I called to complain. Absolutely ridiculous! The left hand doesn’t know what the right hand is doing here at this establishment. I do not recommend this location. I will have to try another location."

"The food was really good and the restaurant was clean with helpful staff. However, I have to give the reataurant a 4 because of the price. If the food was a dollar cheaper it would be a five."