Denny's

"I had ordered the chicken fried steak with rice and fruit. It was supposed to be smothered in gravy.....well it was barely covered and when I asked for extra gravy I was told that it would cost extra. The fruit was purple grapes and 4 slices of banana. I had expected some strawberries since they offer strawberry stuffed french toast. Overall it was a very disappointing experience"

"Tried the classic Benny sandwich and it was very nice. Great customer service. Emily did a fantastic job taking care of us. Thanks Denny's"

"It was really shocking that the portion was very very small! It looks to me like a one-and-a-half-egg omelette with the hash browns over killing the plat! $15 with coffee? Your employees know it and they can't say anything about it because the general manager and the CEO are making an huge amount of money! Of course the employees don't want to get fired! I left hungry and went to Hardee's next door to buy a monster omelette biscuits to fell me up the rest of the way. The omelet was good though..."

"We ordered 2 chicken dinners. Chicken wasn't even cooked on the 1st one but it was replaced with a new one. the 2nd dish had sausage in it inspired of me telling the server not to add any pork. When asked she just said a robotic oh I am sorry twice with no sense of we usually love Dennys but this one wasn't good at all."

"Very disappointing. The restaurant was clean, the staff was friendly, the food was tasty, but the service was poor. The waitress was having an issue understanding that I wanted to order some food to go after I ate my meal. I mentioned at least three times that I was going to order the mozzarella sticks and a sandwich to take with me, but would order them *after* I ate. She brought my salad with this miniscule plastic portion cup of salad dressing. It covered about 1/3 the salad and I waited for her return to ask for more and she did not return, so I ate a rather dry salad. Not sure about anyone else, but I like dressing with my salad. When she finally brings my food out to me, she also brings the food on a plate that I wanted to get to go later. When I mentioned this, she just looked at me as if she had absolutely no clue how to fix the issue. There is nothing worse than cold mozzarella sticks, so instead of eating my hamburger and ordering a sandwich to go, I ate the sticks and the onion rings for dinner and took the hamburger to go. I did not even bother ordering the sandwich. Even though she brought me food items that I had not yet even actually ordered, I ended up paying for them instead of causing an issue for the manager. I did not even want to come to this particular Denny's, but the other one was closed mid-afternoon due to 'lack of staff'. Listening to a customer is probably the most important part of customer service."